Kendrell Edwards, M.A Email & Phone Number

Baltimore, Md, Us

Towson, Maryland, United States

Notable Accomplishments Thus Far:• Provided direct oversight of an operating budget consisting of $9M dollars and 138 operating lines.• Directly synchronized multiple department's processes as it related to accounts payable to enhance positive relationships with vendors. This effort led to the development of enhanced communication with vendors regarding expired Certificates of Insurance (COIs) and Payment Status. • Directly tracked and monitored all operating expenses by… Show more Notable Accomplishments Thus Far:• Provided direct oversight of an operating budget consisting of $9M dollars and 138 operating lines.• Directly synchronized multiple department's processes as it related to accounts payable to enhance positive relationships with vendors. This effort led to the development of enhanced communication with vendors regarding expired Certificates of Insurance (COIs) and Payment Status. • Directly tracked and monitored all operating expenses by revising the former invoice tracking system via Excel and created pivot tables to provide an accurate account of expenses for each property.• Successfully managed and restructured the employee recruitment and onboarding process for all full-time and part-time staff positions. This included creating a rubric system for interview questions, updating communications to applicants, redesigning the phone, video, and in-person interview process, and streamlining the onboarding process as it relates to I-9 completion. Show less

Baltimore, Maryland, United States

Notable Accomplishments:• Directly implemented an analysis and project plan for current delinquent accounts, which reduced collection accounts from $300K+ to under $ 6K monthly.• Provided direct oversight of organization accounts receivable totaling over $6M annually/$ 500 K monthly.• Successfully processed external vendors, handled certificates of insurance and W-9s, and processed all account payable billing and oversite with a 24-hour turnaround in invoice submission… Show more Notable Accomplishments:• Directly implemented an analysis and project plan for current delinquent accounts, which reduced collection accounts from $300K+ to under $ 6K monthly.• Provided direct oversight of organization accounts receivable totaling over $6M annually/$ 500 K monthly.• Successfully processed external vendors, handled certificates of insurance and W-9s, and processed all account payable billing and oversite with a 24-hour turnaround in invoice submission and processing.• Successfully participated in a project management change, which included a detailed review of current administrative processes, accounts payable/receivable processes, access management, review of current and expired certificates of insurance, and vendor directory information.• Successfully spearheaded the national search for the Assistant Director of Marketing. This included interview question review, screening of candidates' resumes, and developing interview schedules for prospective candidates for both phone and in-person. Show less

Baltimore, Maryland Area

Notable Accomplishments:• Successfully and independently restructured the talent recruitment operation, which included creating an online application, marketing, staff onboarding, training, development, and self-evaluations, as well as the implementation of new processes, policies, and procedures, which led to a 91% in employee retention, 87% in employee satisfaction, and a 93.2% increase in job applications received.• Developed, planned, and executed all business and office… Show more Notable Accomplishments:• Successfully and independently restructured the talent recruitment operation, which included creating an online application, marketing, staff onboarding, training, development, and self-evaluations, as well as the implementation of new processes, policies, and procedures, which led to a 91% in employee retention, 87% in employee satisfaction, and a 93.2% increase in job applications received.• Developed, planned, and executed all business and office operational plans in response to the COVID-19 pandemic, including communication with stakeholders and establishing a logistical response, policy, and framework for any positive cases within the workplace.• Created and successfully oversaw the department's operational budget of $500,000 and developed a financial forecast model for a reduced occupancy at 50% due to the COVID-19 pandemic.• Provided direct leadership and oversight in establishing a successful Request for Proposal (R.F.P.) process, including review of technical and financial operation proposals, approval of final contracts and negations, and ensuring successful project completion.• Provided successful administrative support and leadership for a $1Million elevator remodel project through all process stages, including demolition, reconstruction, and completion. Show less

College Park, Maryland

Notable Accomplishments:• Successfully provided supervision and development to a small team of 3 direct reports.• Directly responsible for all accounts receivable, which totaled 1M+ dollars. This included strategies on short pay, delinquent accounts, positive balances, customer communications, remote troubleshooting, and asset recovery.• Oversaw the employee morale initiative by highlighting employees who went above and beyond their call of duty, excelled in… Show more Notable Accomplishments:• Successfully provided supervision and development to a small team of 3 direct reports.• Directly responsible for all accounts receivable, which totaled 1M+ dollars. This included strategies on short pay, delinquent accounts, positive balances, customer communications, remote troubleshooting, and asset recovery.• Oversaw the employee morale initiative by highlighting employees who went above and beyond their call of duty, excelled in corporate-related deadlines and tasks, and provided these achievements in the company's newsletter.• Provided direct oversight of all delinquent and end-of-year financial reports. This included closing accounts, submission of refunds, processing delinquent accounts, and working with collection agencies.• Directly oversaw and provided leadership of the operational and logistical footprint for the annual end-of-year closing. This included developing an inspection process for 7 buildings with 50+ rooms in each building and coordinating the maintenance and administrative schedule with over 40+ employees. Show less

Greater Philadelphia Area

Notable Accomplishments:• Successfully executed a national search for vacant positions within the department and provided all logistics regarding these searches. This included interview question review, screening of candidates' resumes, developing interview schedules for prospective candidates for both phone and in-person, arranging and providing travel arrangements, logistics for pick up, and overnight accommodations.• Developed an assessment model for large-scale programming… Show more Notable Accomplishments:• Successfully executed a national search for vacant positions within the department and provided all logistics regarding these searches. This included interview question review, screening of candidates' resumes, developing interview schedules for prospective candidates for both phone and in-person, arranging and providing travel arrangements, logistics for pick up, and overnight accommodations.• Developed an assessment model for large-scale programming events to determine how the surrounding community could benefit from sponsored university events. This led to a 71% response rate within the first year of the survey's implementation and an 82.3% response rate the following year.• Served as a university representative during community-based organization meetings to learn about concerns regarding community-based initiatives to improve safety and collaborative efforts to provide education about civic engagement, which led to a decrease in neighborhood disruptions by 38% the following year.• Successfully provided mentorship and advisement to the Student Commuter and Off-Campus Student Association, including training, development, marketing, strategies, an increase in key position applications, and an annual budget allocation award of $20,000 from the original $7,000 provided.• Collaborated with university partners, the Philadelphia local community, and the 25th District of the Philadelphia Police Department to develop large-scale programming initiatives focusing on community engagement and positive relationships between students and the surrounding community. Show less

Baltimore, Maryland Area

Notable Accomplishments:• Developed, revised, and implemented a new training program and initiative for 14 employees based on policy enforcement,diversity education, administration, counseling, mentoring and leadership, time management, professional ethics, and stakeholder collaborations, which led to a decrease of 74.6% of employees who felt uncomfortable with performing their job responsibilities while also leading to an increase in employee retention (2 years or longer) by… Show more Notable Accomplishments:• Developed, revised, and implemented a new training program and initiative for 14 employees based on policy enforcement,diversity education, administration, counseling, mentoring and leadership, time management, professional ethics, and stakeholder collaborations, which led to a decrease of 74.6% of employees who felt uncomfortable with performing their job responsibilities while also leading to an increase in employee retention (2 years or longer) by 86%.• Developed and executed a recruitment strategy to increase the number of applications for desired positions, which led to a 62% increase in applications.• Implemented professional development opportunities by successfully networking with other departments to prepare current employees for life skills, resume building, interviewing tips, crisis management response, and diversity education.• Successfully executed recruitment campaign with an approximate budget of $1,400.00, which included networking with other departments to discuss open opportunities, implementing and creating a social media campaign and presence, and attending university-sponsored events to network and expand campus visibility. Show less

Master Of Arts - Ma, Community Psychology & Social Change

Thesis: Impact of Religion: Stories, Experiences, and Values Among Elderly African American Women. Brief Summary: This qualitative study.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Psi Chi