Kendrick Mitchelle Email & Phone Number

San Diego, California, United States

-Maintain, troubleshoot, and repair all gaming devices on the casino premises, while providing the best customer support possible.-Provides technical support to customers on operational and maintenance aspects of system equipment.-Assist with diagnosing mechanical, hardware, software, and system failures.-Troubleshoot to identify, resolve, and provide root cause analysis on Everi products.-Preventive maintenance, relocating, and installation of equipment.-Proper usage of excel for data entry, inventory and paperwork completion.

San Diego, California, United States

-Directed technician students through structured lesson plans and hands on training.-Delivered training material, administers tests, counsels’ students on academic problems, documents academic performance, evaluates training, and performs curriculum maintenance tasks to ensure validated formalized training requirements are executed.-Mentored students and cultivated an open learning environment.-Evaluated student progress and proficiency of skill.-Monitored class pace and performance and adjusts as needed.

San Diego, California, United States

-Worked with 3rd Fleet command to provide Sonar Technicians with shipboard tactical training through synthetically generated scenarios.-Classified surface and subsurface contacts by class and distinguished between class variants utilizing visual and aural indications of multiple sound sources. Recognized friendly and threat weapons system acoustic characteristics and accomplished acoustic intelligence (ACINT) collection requirements and procedures.

Beaumont, Texas, United States

-Installed, maintained, and configured cable boxes, routers, modems, and phone services in residential systems.-Completed required installation checklists, service orders and various logs.-Provided technical support and troubleshooting; Educated customers on cable video, VOIP and internet services.