Kener C. Email & Phone Number

Msida, MT

Malta

• Answering and supporting customer facing communication in required languages.
• Interacting with various department to resolve customer issues.
• Using available tools and information resources to resolve problems.
• Monitoring of customer activity, including assisting in the identification of fraudulent activity or abuse and possible responsible gaming problems.
• Providing support to Team Leads and Managers to facilitate successful completion of departmental targets and performance goals.
• Assisting in floor exercises of new hires.

Malta

• Answered and supporting customer facing communication in required languages.
• Interacted with various department to resolve customer issues.
• Used available tools and information resources to resolve problems.
• Administered client account management, including updating notes in accounts.
• Monitored of customer activity, including assisting in the identification of fraudulent activity or abuse.

Ji-Paraná, Rondônia, Brazil

• Worked to create invigorating and engaging lesson plans.
• Maintained organized files and documentation of each student's progress.
• Used Google Workspace tools, such as Sheets and Docs.
• Utilized excellent English speaking skills.

Ji-Paraná, Rondônia, Brazil

• Effectively assessed students’ needs and progress.
• Used progressive and positive re-enforcement techniques to motivate andsupport students.

Ji-Paraná, Rondônia, Brazil

• Worked to create invigorating and engaging lesson plans.
• Maintained organized files and documentation of each student's progress.
• Used Google Workspace tools, such as Sheets and Docs.
• Utilized excellent English speaking skills.

Ji-Paraná, Rondônia, Brazil

• Worked with payroll processing, issuing contracts and amendment letters and the recruitment process.
• Owned the admin aspects of the employees’ lifecycle.
• Calculated hours worked and other relevant contributions and deductions.
• Updated the informations into an accounting software.

Ji-Paraná, Rondônia, Brazil

• Provided general administrative support including printing, typing and scanning documents.
• Dealt with purchase orders, invoice queries and details of any financial transactions made.
• Updated receipt of stock into stock management system.
• Balanced cash registers with receipts.