Keneshia Mitchell Email & Phone Number

Belk Al

Starkville, Ms

Starkville, Ms

Florence, Alabama Area

Developed strong relationships with managers and staff, creating a integrated and productive team within a results-driven environment.Monitored and directed Continuous Improvement Process to identify and correct current processes for sustainable improvement.Planned and conducted weekly meetings or action planning meetings that involve team members to address issues and actions.Conducted a periodic assessment of the dealership's safety and customer experience excellence standards.Communicated with management and team members on program progress and issues such as completed action plans, customer comments, and goals achieved. Provided customer satisfaction and safety training manuals and materials.Collaborated with Nissan North America Corporate management on a regular basis to collaborate on performance trends, initiatives, and process changes.

Tuscumbia

First point of contact within a company for all HR related inquires consisting of 7 dealerships (250+employees)Acted as a liaison between employees and insurance providers to resolve benefits-related problemsand ensured effective utilization of plans and positive employee relations.Handled employment contracts, recruiting, record keeping, file maintenance, and setting upinterviews for open positions in the company.Administered plans in accordance with federal and state regulations.Communicated with senior level corporate managers on a daily basis.