Kenneth Pinto Email & Phone Number

Melbourne, Victoria, Australia

Managing the delivery of multiple programs of work across Transformation, Remediation and Operational uplift/improvements. Shaping, forming and informing new programs of work aligned to the Fund Strategy and Transformation objectives followed by Program implementation with a mix of Business, Technology and Operational (business and technical) team members. Responsibilities include business case creation and approvals, preparing, leading and presenting at Steering Committees and Executive meetings, external Regulator updates, chairing Working groups (internal and external), working with multiple vendors and managing program financials, risks and internal program resources. Responsible for the management, communication and execution of C Suite sponsored programs including CEO chaired Program Steering Committees

Melbourne, Australia

Driving the shaping and analysis of new ideas from various business units at EA, working with the initiative owners to scope out the benefits and drivers for these changesThe initiatives were managed through the One Door To Change process, and I led discussions and provide directions around solution options, impacts, timelines and overall project delivery costs to then confirm funding before mobilizing and handing over to the Delivery Project ManagersThis role involved ongoing management of senior stakeholders across various business units, future solutions alignment with the Technology Roadmap and Strategic Pillars, regular meetings and updates at various business and technology forums, including SteerCo meetings, as well as working with various Technology leaders and teams for resourcing, costings and timelines to stand up programs and projects of work

Melbourne, Australia

Grid Transformation Program Manager, driving business projects and programs, delivering key objectives of cleaner energy by investigating and deploying behind the meter solutions Leading the transition from a one-way centralized grid to a two-way decentralized energy system Creating a portfolio of initiatives split across trials, operator driven and internal capability led projects Working with the wider Grid Transformation team in setting up projects and programs to test and trial new VPP platforms, respond to state government, regulator and operator tenders. Focusing on Demand Response (DR), Demand Side Participation (DSP) and Distributed Energy Resource (DER) solutions as well as Demand Management (DM) initiatives Assist the head of Grid Transformation with formulating an overall program delivery framework for streams of work across Demand Response and Demand Management Assist key Subject Matter Experts (SMEs) setup governance structures for initiatives in DER technology such as load control devices, load shifting, energy storage solutions and so on Continuously learning and improving knowledge about the Australian Energy Market, regulations, key agencies and rules during this period of transformation

Melbourne, Australia

Responsible for Salesforce Case Management, Oracle Billing & Rating projects within the Customer Solutions Delivery Team. Managing multiple project streams of work across the core billing stack, working with business stakeholders, internal delivery teams, external vendors (IBM, SqwarePeg, Fujixerox and Infosys) and Operations to ensure all project deliverables are produced in accordance with PRINCE2 themed gated governance processProject management responsibilities include end to end project planning and scheduling, internal resource and vendor engagement, financials forecasting and tracking, daily risk and issues management, weekly and bi-monthly governance meetings and hands on involvement during design, build and test phasesProject delivery, governance and management includes Waterfall and Agile practices, with increasing frequency of hybrid delivery as EA move to an Agile delivery model

Melbourne, Australia

Leading a multi year New Ways of Working Program of work across Networks, delivering the roll out of Agile Practices, people and organisation changes including delivery practices, governance and teaming. Key responsibilities include Managing a matrix team of 20 delivering a transformation program through Scrum and Agile ceremonies using JIRA and Confluence Rolling out adoption of Agile practices within the team, new ways of working, lean practice and setting up tools to drive faster sprint based delivery Overseeing a Pilot Delivery Program for projects adopting Agile, through Initiate and Discovery stages, and capturing learnings, impediments and challenges to drive the wider roll out plan Producing a Playbook and Framework for assessing new projects to deliver using Agile and Hybrid delivery methodologies. This also includes details on project templates, reporting mechanisms, team setup, delivery processes and working with extended teams within an Agile environment Setting up a Champions governance forum representing Network Business Units and Delivery functions to make decisions and drive Agile adoption across their areas Building the long term Agile Centre of Excellence, setting up Communities of Practice and driving the modelling of a unified Agile Coaching Program  Resource planning, mapping and training initiatives to transform the workforce as Networks transtion into an SDN/NFV based architecture  Liaising with Telstra wide transformation initiatives to ensure alignment across all programs focusing on Agile practices

Hook

Delivered a portfolio of Mobile Projects with a total budget of £5M, managing projects from initiation through start up, delivery and deployment Roll out and enhancement of Virgin’s WIFI footprint across the UK, responsible for an annual budget of approx. £1.2M  Building the delivery approach, resource plan, start up and definition activities for Device Leasing, a Group wide programme to introduce leasing in the UK Mobile market, and responsible for a budget of £4M Presenting high level Program Delivery overviews at Steering Committees for progress and updatesCore responsibilities Shaping delivery approach and overall project scope, presenting Project initiation and definition planning at Technology Governance boards as well as project budget forecasting and resource planning Project initiation, team engagement, kick off and detailed milestone and delivery planning Management of various delivery streams and 3rd party vendors including Business Readiness, Service Operations and System Integration leads Delivering the expansion of Consumer Wifi across Virgin’s estate by implementing technology, architectural, reporting and network infrastructure changes. Onboarding new support partners, procurement of network and cabinet equipment

Newbury, Uk

Portfolio Manager and Project delivery of business consumer propositions, multi-channel technology change and mobile commerce projects with budget ownership up to £3M per annum, under PRINCE2 standards. Program Manager for Consumer and Enterprise Product Refresh (FY 13/14, 15/16), restructuring and re-pricing voice & mobile broadband tariffs, delivering benefits in excess of £80m across all channels (online, retail, IVR) and across Networks, Technology and Operations Vodafone mWallet (mobile wallet) - a 2 year programme of work with a matrix team of 60 members across UK and Germany Content Partner Projects integrating customer channels, billing systems and product catalogues with content providers such as Netflix, Sky Sports, Now TV and Spotify. Delivery included end to end integration and user acceptance testingManaged a matrix team of change leads in my initial role as Change & Transformation Manager, delivering a multi-year, cross segment readiness and transition program for the Configuration Management Team (CMT) Delivery of Business and Operational readiness checklists, knowledge transfer and transition plans including operational configuration processes, release and deployment schedules Built the Deployment and Release Management process for weekly and monthly deployments, and set up reporting and governance mechanisms into senior stakeholders  Responsible for overall readiness and deployment reporting of programs across wider stakeholders in Vodafone, reporting to Senior Management on a daily basis to highlight progress and concerns Developed the Target Operating model including interim resourcing models to manage business versus program work load demands Managed detailed readiness checklists, go/no go criteria and hand over plans  Chaired the weekly Business Readiness Governance Board to report on readiness, key risks and issues

Business Change & Transformation Manager for multiple projects and Initiatives across a 4-year Transformation Program replacing legacy Billing and CRM applications with Oracle Suite of Products  Business Change Lead for MVNO Partner System Integration across 12 Partners, managing a team of Change Consultants, working across multiple teams, driving the delivery approach and implementing business readiness activities Business Transformation Lead for Unified Communications, shaping organisation wide Transformation change initiatives into manageable programs, rationalizing approximately 200 individual projects across 5 verticals and delivering a unified, simplified portfolio of 12 programs Change Lead for User Acceptance Test of Siebel CRM, shaping the approach, delivery and execution of all user flows. Worked closely with senior client stakeholders to manage end to end customer journey testing of purchase, fulfillment and assurance flows Stakeholder management and communications with Partner management teams to ensure all business change activities and readiness criteria were addressed on time Also delivered several projects across multiple Program Release cycles, driving the alignment of release management and test environment schedules across a congested delivery road map

Leeds/Slough

Business Analysis and Process Consulting across Customer Services, Revenue Reconciliation, Service Operations and Change Management verticals as well as business processes to meet project/programme objectivesMajor product process work on iPhone4, iPad, HomePhone and O2 Money Card for Telefonica O2Key responsibilities involved- Workshops and sessions to gather and finalize business process requirements- Interaction with Ops Managers, Stakeholders and Business on process hand-offs- Produce Process Diagrams and Process Documents detailing process flows- Validate and challenge project requirements highlighting missing business requirements or customer journeys

Joined as a graduate Associate Software Engineer working primarily on Java/J2EE for a couple of years starting out in software development and moving on to Design Lead roles managing small teams. Gradually moved to High Level Designing, On-site Off-shore Delivery Lead, Solution Architecture and Design Authority roles across various telecoms clients.My key role was that of a Technology Consultant performing various delivery and change roles for Telecoms clients across the UK for 5 years

Initially worked as a J2EE Services designer and onsite offshore coordinator followed by extensive work administrating WebSphere Application Servers and managing Live Services across various platforms

Bachelors Of Electrical And Electronics Engineering

Education record

Education record