Kenneth Pinto

Kenneth Pinto Email and Phone Number

Program & Portfolio Management | Fin Services | APRA Regulatory Projects | Strategic Implementations | Productivity Uplifts | Business Change | Technology Transformation @ Cbus Super Fund
victoria, australia
Kenneth Pinto's Location
Melbourne, Victoria, Australia, Australia
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About Kenneth Pinto

Program & Portfolio Manager (PRINCE2 Practitioner and ICAgile Certified Professional) with 20 years of IT and Business transformation experience across Financial Services, Utilities and Telecoms, delivering significant programs of work in business transformation, operating models and complex IT integration through teams with a wide range of internal/external stakeholders and vendor delivery partners Proven to deliver complex IT and Business projects with annual financial budget ownership up to $15M, program/project durations between 3 to 24 months and delivering benefits over $25M Cross Segment and Multi Channel Delivery across Retail, Contact Centre, Online and core IT Systems through Business (Corporate, Enterprise and SME), Consumer and Service Operations teams Portfolio Manager & Demand Lead – shaping business demand and ideas into technical assessments, program roadmaps, setting up initial project teams and writing/presenting business cases Project Management – project financials and forecasts, leading cross functional delivery teams, Integration testing, friendly user trials, user acceptance testing and systems deployments. Day to day risk management and reporting into relevant governance forums and steering committees Skilled Transformation & Change Manager: Delivered multiple change projects involving systems integration, operational and system process change, department reorganizations and transition from programme delivery to in life service/operations Extensive senior stakeholder management and problem solving skills, specifically in working through broad stroke business ideas and shaping complex technology programs of work into delivery roadmaps aligned to Technology strategies and Operating models Experienced team and 3rd party manager - from 15 direct reports to matrix teams of 40+, including a broad range of 3rd party service providers (IBM, Accenture, Optus, Ensyst, Huawei, Sapient, HP, AMDOCs, Aricent, BT Openreach & Retail, Wipro, Infosys, TCS, Tech Mahindra) Tier-1 enterprise platforms experience – Salesforce, Slack, Atlassian product suite, Oracle (Siebel CRM, BRM, Product Hub, Fusion); Alcatel-Lucent (Surepay); Amdocs (CRM, Gemini Billing); DISE, Zygo, Mediation Zone, Tibco OSS / BSS – experience of managing change and project delivery within OSS/BSS systems (Service Delivery, Assurance and Fulfilment, Order Management, Billing and Customer Care). Worked on an international basis – UK, Australia, Spain, Germany and India

Kenneth Pinto's Current Company Details
Cbus Super Fund

Cbus Super Fund

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Program & Portfolio Management | Fin Services | APRA Regulatory Projects | Strategic Implementations | Productivity Uplifts | Business Change | Technology Transformation
victoria, australia
Website:
cbussuper.com.au
Employees:
562
Kenneth Pinto Work Experience Details
  • Cbus Super Fund
    Program Manager
    Cbus Super Fund Feb 2022 - Present
    Melbourne, Victoria, Australia
    Managing the delivery of multiple programs of work across Transformation, Remediation and Operational uplift/improvements. Shaping, forming and informing new programs of work aligned to the Fund Strategy and Transformation objectives followed by Program implementation with a mix of Business, Technology and Operational (business and technical) team members. Responsibilities include business case creation and approvals, preparing, leading and presenting at Steering Committees and Executive meetings, external Regulator updates, chairing Working groups (internal and external), working with multiple vendors and managing program financials, risks and internal program resources. Responsible for the management, communication and execution of C Suite sponsored programs including CEO chaired Program Steering Committees
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  • Energyaustralia
    Project Portfolio Planning Lead
    Energyaustralia Jan 2020 - Jan 2022
    Melbourne, Australia
    Driving the shaping and analysis of new ideas from various business units at EA, working with the initiative owners to scope out the benefits and drivers for these changesThe initiatives were managed through the One Door To Change process, and I led discussions and provide directions around solution options, impacts, timelines and overall project delivery costs to then confirm funding before mobilizing and handing over to the Delivery Project ManagersThis role involved ongoing management of senior stakeholders across various business units, future solutions alignment with the Technology Roadmap and Strategic Pillars, regular meetings and updates at various business and technology forums, including SteerCo meetings, as well as working with various Technology leaders and teams for resourcing, costings and timelines to stand up programs and projects of work
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  • Energyaustralia
    Program Manager
    Energyaustralia Jan 2019 - Jan 2020
    Melbourne, Australia
    Grid Transformation Program Manager, driving business projects and programs, delivering key objectives of cleaner energy by investigating and deploying behind the meter solutions Leading the transition from a one-way centralized grid to a two-way decentralized energy system Creating a portfolio of initiatives split across trials, operator driven and internal capability led projects Working with the wider Grid Transformation team in setting up projects and programs to test and trial new VPP platforms, respond to state government, regulator and operator tenders. Focusing on Demand Response (DR), Demand Side Participation (DSP) and Distributed Energy Resource (DER) solutions as well as Demand Management (DM) initiatives Assist the head of Grid Transformation with formulating an overall program delivery framework for streams of work across Demand Response and Demand Management Assist key Subject Matter Experts (SMEs) setup governance structures for initiatives in DER technology such as load control devices, load shifting, energy storage solutions and so on Continuously learning and improving knowledge about the Australian Energy Market, regulations, key agencies and rules during this period of transformation
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  • Energyaustralia
    Senior Project Manager
    Energyaustralia Apr 2018 - Dec 2018
    Melbourne, Australia
    Responsible for Salesforce Case Management, Oracle Billing & Rating projects within the Customer Solutions Delivery Team. Managing multiple project streams of work across the core billing stack, working with business stakeholders, internal delivery teams, external vendors (IBM, SqwarePeg, Fujixerox and Infosys) and Operations to ensure all project deliverables are produced in accordance with PRINCE2 themed gated governance processProject management responsibilities include end to end project planning and scheduling, internal resource and vendor engagement, financials forecasting and tracking, daily risk and issues management, weekly and bi-monthly governance meetings and hands on involvement during design, build and test phasesProject delivery, governance and management includes Waterfall and Agile practices, with increasing frequency of hybrid delivery as EA move to an Agile delivery model
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  • Telstra
    Program Manager
    Telstra Mar 2017 - Apr 2018
    Melbourne, Australia
    Leading a multi year New Ways of Working Program of work across Networks, delivering the roll out of Agile Practices, people and organisation changes including delivery practices, governance and teaming. Key responsibilities include Managing a matrix team of 20 delivering a transformation program through Scrum and Agile ceremonies using JIRA and Confluence Rolling out adoption of Agile practices within the team, new ways of working, lean practice and setting up tools to drive faster sprint based delivery Overseeing a Pilot Delivery Program for projects adopting Agile, through Initiate and Discovery stages, and capturing learnings, impediments and challenges to drive the wider roll out plan Producing a Playbook and Framework for assessing new projects to deliver using Agile and Hybrid delivery methodologies. This also includes details on project templates, reporting mechanisms, team setup, delivery processes and working with extended teams within an Agile environment Setting up a Champions governance forum representing Network Business Units and Delivery functions to make decisions and drive Agile adoption across their areas Building the long term Agile Centre of Excellence, setting up Communities of Practice and driving the modelling of a unified Agile Coaching Program  Resource planning, mapping and training initiatives to transform the workforce as Networks transtion into an SDN/NFV based architecture  Liaising with Telstra wide transformation initiatives to ensure alignment across all programs focusing on Agile practices
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  • Kenfrapin Ltd
    Director
    Kenfrapin Ltd Jan 2016 - Feb 2017
  • Virgin Media
    Senior Project Manager (Contract)
    Virgin Media Mar 2016 - Dec 2016
    Hook
    Delivered a portfolio of Mobile Projects with a total budget of £5M, managing projects from initiation through start up, delivery and deployment Roll out and enhancement of Virgin’s WIFI footprint across the UK, responsible for an annual budget of approx. £1.2M  Building the delivery approach, resource plan, start up and definition activities for Device Leasing, a Group wide programme to introduce leasing in the UK Mobile market, and responsible for a budget of £4M Presenting high level Program Delivery overviews at Steering Committees for progress and updatesCore responsibilities Shaping delivery approach and overall project scope, presenting Project initiation and definition planning at Technology Governance boards as well as project budget forecasting and resource planning Project initiation, team engagement, kick off and detailed milestone and delivery planning Management of various delivery streams and 3rd party vendors including Business Readiness, Service Operations and System Integration leads Delivering the expansion of Consumer Wifi across Virgin’s estate by implementing technology, architectural, reporting and network infrastructure changes. Onboarding new support partners, procurement of network and cabinet equipment
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  • Vodafone Uk
    Senior Project Manager
    Vodafone Uk Nov 2012 - Feb 2016
    Newbury, Uk
    Portfolio Manager and Project delivery of business consumer propositions, multi-channel technology change and mobile commerce projects with budget ownership up to £3M per annum, under PRINCE2 standards. Program Manager for Consumer and Enterprise Product Refresh (FY 13/14, 15/16), restructuring and re-pricing voice & mobile broadband tariffs, delivering benefits in excess of £80m across all channels (online, retail, IVR) and across Networks, Technology and Operations Vodafone mWallet (mobile wallet) - a 2 year programme of work with a matrix team of 60 members across UK and Germany Content Partner Projects integrating customer channels, billing systems and product catalogues with content providers such as Netflix, Sky Sports, Now TV and Spotify. Delivery included end to end integration and user acceptance testingManaged a matrix team of change leads in my initial role as Change & Transformation Manager, delivering a multi-year, cross segment readiness and transition program for the Configuration Management Team (CMT) Delivery of Business and Operational readiness checklists, knowledge transfer and transition plans including operational configuration processes, release and deployment schedules Built the Deployment and Release Management process for weekly and monthly deployments, and set up reporting and governance mechanisms into senior stakeholders  Responsible for overall readiness and deployment reporting of programs across wider stakeholders in Vodafone, reporting to Senior Management on a daily basis to highlight progress and concerns Developed the Target Operating model including interim resourcing models to manage business versus program work load demands Managed detailed readiness checklists, go/no go criteria and hand over plans  Chaired the weekly Business Readiness Governance Board to report on readiness, key risks and issues
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  • Accenture
    Business Integration Consultant
    Accenture Jan 2011 - Oct 2012
    Business Change & Transformation Manager for multiple projects and Initiatives across a 4-year Transformation Program replacing legacy Billing and CRM applications with Oracle Suite of Products  Business Change Lead for MVNO Partner System Integration across 12 Partners, managing a team of Change Consultants, working across multiple teams, driving the delivery approach and implementing business readiness activities Business Transformation Lead for Unified Communications, shaping organisation wide Transformation change initiatives into manageable programs, rationalizing approximately 200 individual projects across 5 verticals and delivering a unified, simplified portfolio of 12 programs Change Lead for User Acceptance Test of Siebel CRM, shaping the approach, delivery and execution of all user flows. Worked closely with senior client stakeholders to manage end to end customer journey testing of purchase, fulfillment and assurance flows Stakeholder management and communications with Partner management teams to ensure all business change activities and readiness criteria were addressed on time Also delivered several projects across multiple Program Release cycles, driving the alignment of release management and test environment schedules across a congested delivery road map
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  • Telefonica O2
    Business Process Consultant
    Telefonica O2 Jul 2008 - Nov 2010
    Leeds/Slough
    Business Analysis and Process Consulting across Customer Services, Revenue Reconciliation, Service Operations and Change Management verticals as well as business processes to meet project/programme objectivesMajor product process work on iPhone4, iPad, HomePhone and O2 Money Card for Telefonica O2Key responsibilities involved- Workshops and sessions to gather and finalize business process requirements- Interaction with Ops Managers, Stakeholders and Business on process hand-offs- Produce Process Diagrams and Process Documents detailing process flows- Validate and challenge project requirements highlighting missing business requirements or customer journeys
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  • Torry Harris Integration Solutions
    Software Consultant
    Torry Harris Integration Solutions Apr 2004 - Nov 2010
    Joined as a graduate Associate Software Engineer working primarily on Java/J2EE for a couple of years starting out in software development and moving on to Design Lead roles managing small teams. Gradually moved to High Level Designing, On-site Off-shore Delivery Lead, Solution Architecture and Design Authority roles across various telecoms clients.My key role was that of a Technology Consultant performing various delivery and change roles for Telecoms clients across the UK for 5 years
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  • Orange Uk
    Consultant / Technical Lead
    Orange Uk Jun 2006 - Jun 2008
    Initially worked as a J2EE Services designer and onsite offshore coordinator followed by extensive work administrating WebSphere Application Servers and managing Live Services across various platforms
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Kenneth Pinto Skills

Business Process Business Analysis Requirements Analysis Integration Program Management Solution Architecture Telecommunications Business Transformation Process Improvement Testing Project Delivery Project Management Change Management User Acceptance Testing Management Consulting Business Process Design Management Aris Business Requirements Consulting Kanban Agile Project Management Agile Agile Leadership

Kenneth Pinto Education Details

Frequently Asked Questions about Kenneth Pinto

What company does Kenneth Pinto work for?

Kenneth Pinto works for Cbus Super Fund

What is Kenneth Pinto's role at the current company?

Kenneth Pinto's current role is Program & Portfolio Management | Fin Services | APRA Regulatory Projects | Strategic Implementations | Productivity Uplifts | Business Change | Technology Transformation.

What is Kenneth Pinto's email address?

Kenneth Pinto's email address is pi****@****ail.com

What is Kenneth Pinto's direct phone number?

Kenneth Pinto's direct phone number is +614244*****

What schools did Kenneth Pinto attend?

Kenneth Pinto attended Nmam Institute Of Technology, St. Aloysius College, Mangalore-575003, India, United Indian School, Kuwait.

What skills is Kenneth Pinto known for?

Kenneth Pinto has skills like Business Process, Business Analysis, Requirements Analysis, Integration, Program Management, Solution Architecture, Telecommunications, Business Transformation, Process Improvement, Testing, Project Delivery, Project Management.

Who are Kenneth Pinto's colleagues?

Kenneth Pinto's colleagues are Alexander Teh, Ashesh Pokhrel, Karen De Villiers, Jarrad Stephen, Kate Blachford, Madeleine Yahya, Robyn Fletcher.

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