Kenith Muse Email & Phone Number

Irving, Texas, United States

Irving, Texas, United States

Dallas/Fort Worth Area

Project Manager -HVAC Company

Coppell, Texas

• Servicing Xerox, Kyocera, KIP, Riso, Ricoh, Lanier, Toshiba, Xerox, Kyocera, Lexmark, Sharp, HP mutli-functional digital copiers and printers, plotters, wide format and production products including Fiery.• Installing multiple manufacture product lines in various customer Windows and MAC network environments. • Assisting technicians with problem accounts as a role of product lead/technical specialist and network specialist. • Managing product training with multiple manufactures… Show more • Servicing Xerox, Kyocera, KIP, Riso, Ricoh, Lanier, Toshiba, Xerox, Kyocera, Lexmark, Sharp, HP mutli-functional digital copiers and printers, plotters, wide format and production products including Fiery.• Installing multiple manufacture product lines in various customer Windows and MAC network environments. • Assisting technicians with problem accounts as a role of product lead/technical specialist and network specialist. • Managing product training with multiple manufactures for technicians and myself.• Conduct in-house training on an as needed basis for service and sales• Managing technicians to ensure proper parts usage to reduce cost, industry performance standards and maintain a profit margin of fifty-two percent. • Customer account reviews with sales managers, audits, inspections, special projects assigned to me by the VP of Service and President.• Additional role as customer service trainer on as needed basis Show less

Arlington, Texas

Acquired by Xerox Corporation

Irving, Texas

Associate Of Arts (Aa), General Studies

Aas, Electrical And Electronics Engineering

Industrial Electronics