Ken Roberts Email and Phone Number
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Results-driven senior leader with a proven record in business process optimization, project management, and cross-functional team leadership. Effective communicator and influencer, skilled in change management and delivering results. Adept at inspiring confidence and gaining stakeholder buy-in. Demonstrates integrity and resiliency to navigate large organizations and adaptability to facilitate meaningful change. Certified Lean Expert and Six Sigma Black Belt.I continue to make a difference both professionally and personally. I am an active volunteer and consultant for the Flutie Foundation for Autism. It is important to me and my family to advocate for the neurodiverse community.
Needham Bank
View- Website:
- needhambank.com
- Employees:
- 208
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Fvp, Director Of OperationsNeedham Bank 2024 - PresentNeedham, Massachusetts, United States• Plan, direct, coordinate, and oversee operations activities, ensuring the development and implementation of efficient operations and cost-effective systems.• Identify areas for improvement, implement best practices, and ensure that the operations align with the organization's overall goals.• Provide strategic direction, advanced technical guidance, and leadership to teams including Deposit Operations, Loan Operations, and Cash Management Operations.
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Director, Business Transformation Consulting Office (Bto)Dell Technologies 2021 - 2023Hopkinton, Massachusetts, United States• Collaborated with product/commerce to simplify Dell.com server line; reduced complexity by 25% and enhanced customer experience.• Operationalized recommendation engine to improve customer experience; recommendations influenced 15% of purchases. • Created and managed Teams page to drive BTO best practices, collaborate on new initiatives, and assist with onboarding.• Designed and executed learning sessions and events through Employee Resource Groups. -
Co-Founder And Managing PartnerProactive Ventures Llc 2021 - 2022• Spearheaded initiatives to innovate/revolutionize work for the autism community.• Secured enrollment in MIT I-Corps Spark and Fusion programs sponsored by National Science Foundation.
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Director/Svp, Operations ExcellenceSantander Bank, N.A. 2015 - 2020Boston, Massachusetts, United States• Led org redesign to reduce costs and headcount by 15% by increasing span of control, removing layers, and consolidating functions.• Directed/delivered strategic initiatives aligned with bank operational strategy, e.g., new OCC-compliant internal controls program.• Managed vendor relations to facilitate successful transition of critical customer validation and cleansing process. -
Head Of Operations Management Information Systems (Mis) And ProcessesSantander Bank, N.A. 2013 - 2015Boston, Massachusetts, United States• Led team to develop ~60 key metrics for Home Lending, Deposits, and Cards to drive improved decision-making. • Forged strategic partnerships with internal stakeholders to reengineer critical trade finance processes to mitigate AML risk.
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Director/Vp, Performance ManagementSantander Bank, N.A. 2011 - 2013Greater Boston Area• Built and led team of MIS managers that established executive reporting package to align data-driven insights with org strategy and executive decision-making to optimize operations performance.
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Senior Market Intelligence Analyst And Remote Team LeaderDell Technologies 2006 - 2010Hopkinton, Massachusetts, United States• Designed strategic sales tool to identify target opportunities for global accounts; earned recognition for universal adoption. • Established and managed analyst team in India. Oversaw hiring and training processes; addressed workflow needs.• Organized global marketing survey teams that resulted in new talent management strategic direction.
Ken Roberts Skills
Ken Roberts Education Details
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Innovation Corps Spark & Fusion Programs, Accelerating Innovation For Technology Entrepreneurs -
Emerging Leaders Program
Frequently Asked Questions about Ken Roberts
What company does Ken Roberts work for?
Ken Roberts works for Needham Bank
What is Ken Roberts's role at the current company?
Ken Roberts's current role is Director of Operations at Needham Bank.
What is Ken Roberts's email address?
Ken Roberts's email address is ke****@****ail.com
What is Ken Roberts's direct phone number?
Ken Roberts's direct phone number is +197839*****
What schools did Ken Roberts attend?
Ken Roberts attended University Of Pennsylvania - The Wharton School, New York University - Leonard N. Stern School Of Business, Massachusetts Institute Of Technology, University Of Massachusetts Boston.
What are some of Ken Roberts's interests?
Ken Roberts has interest in Professional And Social Networking, Collecting Antiques, Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, The Arts, Golf.
What skills is Ken Roberts known for?
Ken Roberts has skills like Analytics, Cross Functional Team Leadership, Business Intelligence, Management, Leadership, Process Improvement, Project Management, Business Development, Program Management, Strategic Planning, Finance.
Who are Ken Roberts's colleagues?
Ken Roberts's colleagues are Kirstie Packard, Sean O'brien, Maria Tavares-Reid, Michael Clifford, Joseph Topor, Reyna Cuevas, Annemarie Stanley.
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