Ken Roberts

Ken Roberts Email and Phone Number

Director of Operations at Needham Bank @ Needham Bank
needham, massachusetts, united states
Ken Roberts's Location
Northborough, Massachusetts, United States, United States
About Ken Roberts

Results-driven senior leader with a proven record in business process optimization, project management, and cross-functional team leadership. Effective communicator and influencer, skilled in change management and delivering results. Adept at inspiring confidence and gaining stakeholder buy-in. Demonstrates integrity and resiliency to navigate large organizations and adaptability to facilitate meaningful change. Certified Lean Expert and Six Sigma Black Belt.I continue to make a difference both professionally and personally. I am an active volunteer and consultant for the Flutie Foundation for Autism. It is important to me and my family to advocate for the neurodiverse community.

Ken Roberts's Current Company Details
Needham Bank

Needham Bank

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Director of Operations at Needham Bank
needham, massachusetts, united states
Website:
needhambank.com
Employees:
208
Ken Roberts Work Experience Details
  • Needham Bank
    Fvp, Director Of Operations
    Needham Bank 2024 - Present
    Needham, Massachusetts, United States
    • Plan, direct, coordinate, and oversee operations activities, ensuring the development and implementation of efficient operations and cost-effective systems.• Identify areas for improvement, implement best practices, and ensure that the operations align with the organization's overall goals.• Provide strategic direction, advanced technical guidance, and leadership to teams including Deposit Operations, Loan Operations, and Cash Management Operations.
  • Dell Technologies
    Director, Business Transformation Consulting Office (Bto)
    Dell Technologies 2021 - 2023
    Hopkinton, Massachusetts, United States
    • Collaborated with product/commerce to simplify Dell.com server line; reduced complexity by 25% and enhanced customer experience.• Operationalized recommendation engine to improve customer experience; recommendations influenced 15% of purchases. • Created and managed Teams page to drive BTO best practices, collaborate on new initiatives, and assist with onboarding.• Designed and executed learning sessions and events through Employee Resource Groups.
  • Proactive Ventures Llc
    Co-Founder And Managing Partner
    Proactive Ventures Llc 2021 - 2022
    • Spearheaded initiatives to innovate/revolutionize work for the autism community.• Secured enrollment in MIT I-Corps Spark and Fusion programs sponsored by National Science Foundation.
  • Santander Bank, N.A.
    Director/Svp, Operations Excellence
    Santander Bank, N.A. 2015 - 2020
    Boston, Massachusetts, United States
    • Led org redesign to reduce costs and headcount by 15% by increasing span of control, removing layers, and consolidating functions.• Directed/delivered strategic initiatives aligned with bank operational strategy, e.g., new OCC-compliant internal controls program.• Managed vendor relations to facilitate successful transition of critical customer validation and cleansing process.
  • Santander Bank, N.A.
    Head Of Operations Management Information Systems (Mis) And Processes
    Santander Bank, N.A. 2013 - 2015
    Boston, Massachusetts, United States
    • Led team to develop ~60 key metrics for Home Lending, Deposits, and Cards to drive improved decision-making. • Forged strategic partnerships with internal stakeholders to reengineer critical trade finance processes to mitigate AML risk.
  • Santander Bank, N.A.
    Director/Vp, Performance Management
    Santander Bank, N.A. 2011 - 2013
    Greater Boston Area
    • Built and led team of MIS managers that established executive reporting package to align data-driven insights with org strategy and executive decision-making to optimize operations performance.
  • Dell Technologies
    Senior Market Intelligence Analyst And Remote Team Leader
    Dell Technologies 2006 - 2010
    Hopkinton, Massachusetts, United States
    • Designed strategic sales tool to identify target opportunities for global accounts; earned recognition for universal adoption. • Established and managed analyst team in India. Oversaw hiring and training processes; addressed workflow needs.• Organized global marketing survey teams that resulted in new talent management strategic direction.

Ken Roberts Skills

Analytics Cross Functional Team Leadership Business Intelligence Management Leadership Process Improvement Project Management Business Development Program Management Strategic Planning Finance

Ken Roberts Education Details

Frequently Asked Questions about Ken Roberts

What company does Ken Roberts work for?

Ken Roberts works for Needham Bank

What is Ken Roberts's role at the current company?

Ken Roberts's current role is Director of Operations at Needham Bank.

What is Ken Roberts's email address?

Ken Roberts's email address is ke****@****ail.com

What is Ken Roberts's direct phone number?

Ken Roberts's direct phone number is +197839*****

What schools did Ken Roberts attend?

Ken Roberts attended University Of Pennsylvania - The Wharton School, New York University - Leonard N. Stern School Of Business, Massachusetts Institute Of Technology, University Of Massachusetts Boston.

What are some of Ken Roberts's interests?

Ken Roberts has interest in Professional And Social Networking, Collecting Antiques, Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, The Arts, Golf.

What skills is Ken Roberts known for?

Ken Roberts has skills like Analytics, Cross Functional Team Leadership, Business Intelligence, Management, Leadership, Process Improvement, Project Management, Business Development, Program Management, Strategic Planning, Finance.

Who are Ken Roberts's colleagues?

Ken Roberts's colleagues are Kirstie Packard, Sean O'brien, Maria Tavares-Reid, Michael Clifford, Joseph Topor, Reyna Cuevas, Annemarie Stanley.

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