Ken Torres Email & Phone Number

Modesto, Ca, Us

Modesto, California Area

E&J GALLO WINERY, Modesto, CaliforniaLargest family owned winery with the most extensive and complex wine making operations in the world.Proactively drive complex wine planning, production scheduling and production execution enhancements to improve wine making throughput, predictability and quality. Requirements are developed with the business units and delivered through partnership with Gallo’s IT organization.

Greater Sacramento Area

Perform expert telecommunications and enterprise information technology planning, project execution and expert advice to small to medium business.Drive business development including client acquisition and management, as well as, overseeing information technology planning, budgeting, vendor selection, and project management.Achievements:• Delivered $5M, 6 month IT project for start-up healthcare service 3 months ahead of schedule through close collaboration with IT architects and suppliers developing desired networks, data center, security, healthcare application, and integration.• Facilitated initial growth for start-up contact center professional service company by developingprofessional service partnerships with 3 top contact center companies such as AT&T, CenturyLink and Verizon, landed contacts with major contact center managers in companies including Kaiser Permanente, Toyota, and ADP, and cataloged all information within network based CRM package.

Sacramento, Ca

Full service telecommunication provider including local and long distance, data center services, collaboration and hosted contact center.Led pre-sales, sales, project engagements, customer support, and contract lifecycle management for hosted contact center service contract with State of California.Achievements:• Bolstered seamless and sustainable operations by ensuring accuracy and timeliness of proposals,developing forecasts and project reports for resource planning, managing contract updates with newservices ensuring competitive advantage with peer suppliers.

San Ramon, Ca

Captained global budgeting, life cycle planning, and cost management and recovery for remote access and mobility services including Virtual Private Network (VPN), secure ID, Citrix, softphone technology, cellular data services, and global-wide area Network (WAN) optimization. Garnered promotion to Strategic Supplier Manager pairing closely with IT stakeholders achieving optimized value from top professional services suppliers representing $250M in annual spending.Achievements:• Resolved JD Edwards network latency issue for all internal clients through strategic management of team of wide area networking professionals and technicians utilizing WAN Acceleration, as well as, developing ordering implementation/support model and internal cost recovery rate covering service.• Facilitated traveling personnel connection to VPN via cellular data technology by designing andimplementing cellular data card services managing everything from delivery to support, as well as,developing cost models and network security.• Realized $15M in annual savings by delivering key contributions to ERP optimization project including identification of business process applications to be outsourced to professional services companies.• Delivered $3.9M in savings with forecasted year-over-year savings of $7M-$10M by leading negotiations for strategic professional services suppliers.

Pleasanton Ca

Provided expert telecommunications and information technology consulting from start-up companies to Fortune 500 companies with over $200B in annual revenue.Secured new engagements and led information technology planning, budgeting, vendor selection, and project management.Achievements:• Brought-in 20% annual savings by pioneering service offering audit of telecommunications and ITexpenses.• Increased bandwidth with simplified operations at same or reduced cost by analyzing area-wide networks and deploying optimized voice data networks.• Clarified level of investment and time to lifecycle transition 40,000 lines of telecommunications from TDM to IP technology for large key client through close collaboration with suppliers, internal project teams, and support teams developing budget planning model adjusting cost associated with labor, networks, support, depreciation, and cost of living adjustments over time based on varying level of capital investment.

St. Helena, Ca