Nicole Kennedy Email & Phone Number

San Diego, California, United States

https://grin.events/

San Diego, California, United States

Summary: Performed responsible administrative duties to increase the efficiency, effectiveness, and productivity of recruiting and sales team members. • Accurately processed payroll for 100+ associates. Reviewed and processed new hire and benefit enrollment packets ensuring compliance. • Evaluated weekly aging report, resolved client payment disputes and systematically recovered late payments. • Researched and identified client leads for sales team. • Updated and maintained associate files and client databases. • Scheduled interviews and updated office calendar accordingly.

San Diego, California, United States

Summary: Comprehensive administrative responsibility in support of company’s various workout and problem resolution, asset management, and receivership projects.• Collected, formatted and drafted information from Project Managers to complete various Receiver, Managing and Operating reports, RFPs, monthly billings, and submittal packages. • Researched and located vendors and services specific to project needs.• Created hierarchy filing system, both electronic and manual, to organize all project information..• Assisted marketing team with print collateral development and fulfillment.

San Diego, California, United States

Summary: Developed, implemented, and managed all activities related to the daily operations of the company’s 13 AT&T Mobility retail locations. • Within 6 months of employment, restructured internal departments and staff responsibilities, resulting in better use of employee strengths and increased productivity. Effectively managed a staff of five team members.• Implemented essential inventory, purchasing, and accounting procedures, providing weekly project updates and analytical reports to both the CEO and CFO. • Managed company’s human resource functions. Processed payroll for 70+ employees. Reworked new-hire, coaching, and termination procedures, ensuring 100% compliance with various laws and regulatory mandates and served as primary contact person answering management/staff questions on same. • Administered company’s $125K yearly advertising and marketing budget. Responsible for ad creation and development for all print, radio, and flyer advertisements. Ensured all content and legal requirements set forth by AT&T Mobility were followed. • Monitored company's $300K monthly phone and accessory purchase orders. Negociated service contracts and managed vendor relations.• Assisted A/P with bill-pay and reconciliation. Processed monthly expense reports for corporate office staff and four regional managers. Verified supporting documents and accurately entered expenditures by budget class indexes.• Interfaced daily with regional and store sales managers, ensuring all business strategies were properly carried out at the store level. Responsible for creating, organizing and delivering written materials and visual presentations at monthly manager and quarterly all-staff meetings to ensure sales team was properly introduced/re-educated on company policies and procedures.

San Diego, California, United States

Summary: Instituted and led internal operations for leading hospitality consulting firm, providing design and development of service/operation evaluation programs.• Served as account manager to owners and top executives of resorts, casinos, boutique hotels, and restaurants. Coordinated all aspects of program delivery ensuring product was delivered on time and exceeded client expectations. Maintained quality control from inception of project through completion. • Routinely responded to requests for information and authored business proposals, effectively communicated program specifics and expected client benefits. • Maintained a database of 500+ field employees. Responsible for recruitment, training and counseling of all new field employees. Verified understanding and acceptance of contract agreements and effectively resolved scheduling and payment issues.• Redesigned and assumed editing responsibility of company’s monthly newsletter which was sent to over 6000 hospitality industry professionals nationwide. • Directed workflow and provided leadership to internal team on project and daily production issues. Initiated and participated in weekly manager meetings to provide clarifications, updates, additions, and changes.