Kennedy Rivera Email & Phone Number

New York, Ny, Us

United States

Atascadero, California, United States

Led the development and execution of a social media campaign for a small business, promoting sustainable fashion and enhancing brand identity while ensuring authenticityCrafted a compelling brand narrative that articulated the business’s core values and strategically aligned with the campaign mission, ensuring a cohesive and resonant brand voiceDeveloped and produced all campaign content from concept to execution, utilizing Canva for graphic design and video editing tools to create high-quality, engaging visualsAuthored and managed all written content (posts, captions) with strong creativity, strategic focus, and grammatical precision, ensuring alignment with core values and campaign objectives for consistent and authentic brand messagingCreated and promoted innovative sustainability services and events, expanding revenue streams, increasing sales, and enhancing audience engagementAchieved a 32% increase in the reach of non-followers, significantly boosting audience engagement and brand awareness through targeted strategiesManaged the entire social media strategy, from content planning to performance tracking, increasing the engagement rate to 8% throughout the campaign

San Luis Obispo, California, United States

Assisted 50 to 200 customers daily, proactively anticipating their needs and providing prompt, personalized service to enhance their shopping experienceProcessed an average of 50 transactions daily, including sales, returns, and exchanges, ensuring accuracy and efficiency with the point-of-sale systemSupported social media management by creating engaging content to promote store products and sustainable fashion, resulting in increased customer engagementMaintained an organized inventory, curated dynamic displays, and optimized product placement to boost store traffic and drive sales

Organized and prepared materials for management meetings, ensuring efficient, well-structured, and productive sessionsCollaborated with the management team, providing interpersonal support that fostered a cohesive and effective work environmentAdvised store managers in resolving employee and management issues, improving operational effectiveness and team dynamicsAssisted in onboarding new employees, guiding them through company policies, procedures, and culture to ensure smooth integration

Los Angeles, California, United States

Managed social media outreach and brand communication, fostering a consistent, engaging presence across platformsCurated social media content, driving stronger engagement and audience interactionOversaw daily social media operations, including post scheduling and community management for timely, effective responsesConducted marketing research to optimize online presence and improve engagement metrics

Danville, California, United States

Assisted and served 50 to 150 customers daily, addressing inquiries and resolving concerns to ensure high levels of satisfactionProcessed cash, card, and check transactions using the point-of-sale system with accuracy, ensuring smooth payment operationsManaged inventory, organized store displays, and conducted end-of-day cash and card reconciliation to support efficient daily operationsTrained 5 new employees, providing them with the skills and knowledge to perform their roles effectively