Overseeing clinical operations to increase patient engagement with over 850 doctors and over 450 clinics worldwide throughout entire network of physician’s. Coaching doctors and staff on how to create and maintain relationships internally and externally with clients. Trained over 800 doctors on operations procedures that increased cash flow while minimizing operational expenditures for 450 clinics. Worked with Office Managers & CA’s on implementing purchasing and inventory guidelines to help them monitor inventory control and purchasing expenses. Increased companies YTD sales by more than 3 Million and on pace to exceed revenue by more than 11 Million for 2013. Executed marketing initiatives, plan o grams, client retention programs while executing events with doctors to increase engagement, sales and clinics PVA. Exceed companies overall goals for 2012 which included increasing companies revenue from 6 Million to 8.4 Million while increasing clinics PVA percentage by 20% across the board. Provided coaching to doctors, office managers and clinical staff on how to manage operations. Created worksheets to simplify purchasing and inventory control procedures. Created metrics for sales, reporting, special projects and customer relations that improved engagement between staff and clients to bridge gaps based on my 16 yrs. of professional experience.

Handled logistics of day-to-day operations while working directly under the C.E.O. of the Company. Developed sales pitches, marketing, e-commerce correspondence including overseeing purchasing, bids, inventory control, staff, conducted business traveling events such as trade shows to increase company profits for regional location. As the Regional Operations Manager who worked closely with the C.E.O. I oversaw departments such as e-commerce, production, sales, purchasing, and handling the negotiations of contracts in regards to distribution, joint venture projects, branding, and having a direct effect on the overall revenue that include company profits. I created ways to increase profits and lower operating cost by properly bidding contracts and reviewing services rendered by vendors, distributors, and partners. Maximizing our e-commerce platform with our clients by tailoring our communications and monitoring their interest of our products and services through innovative online tracking techniques. Provided additional savings for company by auditing various departments, reviewing, and eliminating excessive spending and wisely using additional funds to Market and Brand Company to increase revenue of service and products. Managed and trained staff including working with various department heads to manage online content of affiliate programs to increase and maintain online sales with a 55.08% percent response rate via online campaigns. Negotiated contracts with distributors, wholesalers, vendors, and retailers to increase sales and control expenses. Helped company expand market by increasing revenue by traveling to events by networking, branding of and products services with a presence both domestic and internationally. My ability to prospect clients, build a good rapport, selling, maintaining fast, successful and long lasting relations in short is why I generated the most revenue in the Region for my previous employer.

Overseeing stores financial performance of cash control including inventory, purchasing, staff, and day-to-day operations. At times overseeing multiple locations including managing a staff anywhere from 10-30 individuals at a time. Analyzing daily reports to ensure proper and efficient cost containment, assessing competition within markets to determine business needs by being competitive in price, service, and professionalism within the industry. Quality control experience that produced results in regards to customer satisfaction of products and/or services that increase revenue daily, quarterly, and annually. Maintained professional working environment with direct reports, peers, clientele, vendors, and corporate personnel. Executed marketing initiatives, plan o grams, customer retention programs while executing company policy and guidelines. Created and followed up on daily task and assignments delivered to employees to ensure total compliance for procedure of products and/or services that included meeting and exceeding daily and monthly revenue goals by an average of 15% percent on a mature location while minimizing operational cost.

Establish a list of regular and potential subcontractors, and vendors through bids within the area to develop and maintain a system regulation, relationship, and cost effectiveness while focusing on cost savings. Negotiated reconciliation of payments to maintain healthy business relationship by monitoring spending. Approving bids of capital purchases for equipment and services that exceed $10,000 plus per purchase order. Managing logistics of shipments out for delivery to ensure timely deliveries and confirmation of freight. Reviewing and approving initial sales orders for price accuracy, production, fulfillment, and reconciliation. Processed over 100 requisitions daily for over 800 offsite facilities while maintain great communication with corporate office, third parties, direct clients, materials management, and physicians. Strategic planning and assessment for clientele managing purchasing accounts for over 250 clinics and hospitals in excess of 2 plus Million annually.