Kenneth Arnott Email & Phone Number

Edinburgh, Scotland, GB

Edinburgh, Scotland, United Kingdom

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United Kingdom

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Edinburgh City, Scotland, United Kingdom

• Hotel closed Permanently Due to COVID-19 KEY HIGHLIGHTS
• Top 3 Ranked property on Trip Advisor in Edinburgh
• Increased ADR by £29 year on year and REVPAR by £17.45
• Retained Visit Scotland 5 star rating,
• 9.7 ranking score on booking.com
• Best Alternative Accommodation in the UK from Trivago 2020

Edinburgh City, Scotland, United Kingdom

• Inn on The Mile, Scotsman Grand Café, The Murrayfield Hotel, House & Bothy KEY HIGHLIGHTS
• Played a crucial role in the pre-opening and launch of a truly iconic Edinburgh venue
• Ran a highly profitable Boutique hotel on the Royal mile with the addition of a very busy cocktail & music bar
• Took control of all budgets, P&L, and had full accountably of all costs and income streams

Lancashire, England, United Kingdom

• County Lodge & Brassiere – Carnforth; Taps on the Green Pub – Carnforth; Blue Anchor Pub – Bolton Le SandsKEY HIGHLIGHTS
• Played a pivotal role during the launching process of all three newly renovated venues
• Positioned the venues for long-term profitability
• Spearheaded overall operations and management of 3 properties including a strength of 60+ employees

Lancashire, England, United Kingdom

• Four-star hotel: 26 rooms and Suites; 2 F&B outlets and 1 Function SuiteKEY HIGHLIGHTS
• Introduced property management, point of sale and all IT-related systems within this new property
• Proposed and set the opening budgets and room rates in line with organisational objectives
• Improved brand positioning of the hotel
• Opened F&B outlets within the hotel to cater needs of both hotel guests and golfers

Oban, Scotland, United Kingdom

Dubai, United Arab Emirates

• Five-star hotel: 284 rooms and suites, 5 F&B outlets and banqueting up to 5,000 guestsKEY HIGHLIGHTS
• Developed strategies, monitored team for effective delivery and identified new business opportunities
• Established and nurtured productive relationships with business influencers and negotiated major deals
• Gathered feedback and implemented value added solutions based on customer and partner hotel-related needs
• Set long and short-term strategic outputs of customer service and ensured positive outcome of each interaction

Dubai, United Arab Emirates

• Five-star hotel: 284 rooms and suites, 5 F&B outlets and banqueting up to 5,000 guestsKEY HIGHLIGHTS
• Assisted Director of Sales and Marketing in leading and guiding sales team to achieve budgeted revenue of the hotel
• Managed sales team on a day-to day basis – set expectations, monitored action plans and achieved group targets
• Evaluated markets trends, analysed existing products / services and planned effective solutions for guest retention
• Recommended sales plans/ process improvements to the Director Sales and Marketing to capture market share