Director Of Operations
CurrentDirects the operations team and acts as a liaison between sales and operations while supporting the DET. Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards. Establishes excellent working relationships with hotel staff and executives, team members, neighboring locations and all vendors. Ensures inventory control procedures are followed, maintains positive employee relations, and training. Maintains a profitable location while controlling costs and achieving the overall goals of the organization.
Oct 2021 - Present
