Kenneth Bone work email
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Kenneth Bone personal email
Experienced Service Desk Specialist operating with integrity and dedication in deadline-driven, fast-paced environments while exceeding expectations for quality and service. Educational qualifications include technical certifications with over five years of employment delivering services across various industries.
Attack Of The Tatsu
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BartenderAttack Of The Tatsu Oct 2023 - PresentChattanooga, Tennessee, United States
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Information Technology Operations SpecialistBluecross Blueshield Of Tennessee Dec 2019 - Dec 2023 -
Service Desk SpecialistBluecross Blueshield Of Tennessee Jul 2017 - Dec 2019• Analyze operations of desktops, storage devices, and printers to determine points of equipment or program failures to ameliorate issues. Track and document root cause and remediation steps.• Evaluate user problems using test scripts, personal expertise and probing questions.• Respond to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
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Assistant Store ManagerEpikos Comics, Cards, And Games 2014 - 2017Chattanooga, Tennessee Area• Focused on customers and up-selling additional services and products, resulting in higher sales quotas.• Cultivated positive relationships with customers and employees.• Improved customer, program and purchase loyalty.• Organized store events and tournaments, utilizing computer programs and event management tools.• Directed tasks for other employees.• Trained and managed associates in customer service and sales techniques.• Supervised associates by providing direction and instruction for store-related tasks
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Customer Service RepresentativeConvergys 2013 - 2014Chattanooga, Tennessee Area• Liaison between customer service, account management, quality assurance, payroll departments and customer service teams to guarantee call center objectives were met, if not exceeded.• Consolidated and provided sales information for customers, facilitated sales initiatives and goals.• Worked with customers on troubleshooting and solving advanced equipment issues and concerns.
Kenneth Bone Skills
Kenneth Bone Education Details
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Computer And Information Systems Security/Information Assurance -
Information Technology -
New Horizons Computer Learning CenterComputer Support And Networking
Frequently Asked Questions about Kenneth Bone
What company does Kenneth Bone work for?
Kenneth Bone works for Attack Of The Tatsu
What is Kenneth Bone's role at the current company?
Kenneth Bone's current role is Yo!.
What is Kenneth Bone's email address?
Kenneth Bone's email address is ke****@****bst.com
What schools did Kenneth Bone attend?
Kenneth Bone attended Western Governors University, Chattanooga State Community College, New Horizons Computer Learning Center.
What skills is Kenneth Bone known for?
Kenneth Bone has skills like Microsoft Office, Customer Service, Strategic Planning, Team Leadership, Negotiation, Powershell, Mac And Pc Platforms, Ios, Android, Quality Assurance, Troubleshooting, Remediation.
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