Kenneth Bone Email & Phone Number

Texas, United States

Business Development - US MarketClient Success Manager- US Market

Fort Worth, Texas, United States

Consult and develop a vast range of Information Technology initiatives relevant to current role in the Business Management Office for Argo International.

San Antonio, Texas Area

- Executive and Management level customer support and relationship specialist for cloud computing clients to include escalation point for all customer service, delivery and support issues, Special focus on customer events and new IT requirements- Strategic IT and financial planning with International cloud clients and their Executive Staff to include New.

Dallas/Fort Worth Area

- Developed and Managed IT Customer Related Problem and Incident Management program and resource assignments.- Provided New IT Solutions Development for new and modified business requirements and project management.- Developed IT department Vision & Strategy programs to align with corporate initiatives based on customer needs. Conducted customer.

Dallas/Fort Worth Area

- Provided world class staff supervision and talent acquisition for 23 Business, Technical, and Customer Service Analysts. The PPMO under my direction lauded a 99% success rate given KPIs in place.- Build, and deliver AGILE and Waterfall Methodology training to associates quarterly.- Build processes, assign resources and monitor incident, change, and.

- Develop staff hiring and retention processes to include supervisory responsibilities for 26 IM business, technical and customer service resources for Paris regional facilities - Develop, plan, and support, as well as management project implementation of new hardware and software applications based on customer business requirements and new products..

 Supervising manager for 16 customer support, business analysts, and technical associates Provides Hardware support for Novell/NT MEDITECH based hybrid network Provides network administrations & applications support  Reviews, analyzes, and evaluates systems and user needs Provides oversight in the design and development of software applications.

Colorado Springs, Colorado Area

 Responsible for supervisory related tasks to more than 300 employee’s during my 14 year military career. Responsible for maintaining all information systems and networking equipment related to US Space Command Center and NORAD Command Center in Colorado Springs Colorado. Non-commissioned Officer In charge (D Flight) of United States Space Command.

Associates, Bible Theory

Theories and study of Bible Theology, study and practice of Church and personnel management, budget, and ministries outreach. Obtained.

Project Management Professional, Project Management Institute Examination Course

Theories of Project Management to include 36 hours of classroom and 80 hours of course preparation work for National PMI Test. PMP.