Kenneth Charles Email and Phone Number

To teach more families and individuals in the community and else where about retirement, how to properly protect their assets/income and getting out of debt, including mortgage.

Acknowledge guests, ensure guests are comfortable and kept informed of the status of their orders or any wait times Operate Opentable and and monitor the dining section for bussed tables for guests and or move tables around to accommodate large partiesAnswer telephone calls pertaining to booking reservations, confirming reservations and taking orders, escalated issuesWalking the entire restaurant to ensure guests needs are met and assist all staffHiring, scheduling, training, and supervising staff and ensure their needs are met so they may have all the tools they need to be great at their workEnsure guest enjoy their time at Sticky Rice, spend their money and come back another time

Provided friendly, courteous and efficient service to customers - I was Acknowledged for my great customer service skillsMastered cash register operations and merchandising, store inventory and maintaining store signage and displaysOrganized stock room for my entire team, Assisted other team members with customers, ordering merchandise, cash handing and cleaningCleaned blenders, small wares, and merchandise as necessary, abled to operate food preparation machineryAdhered to all Up Market food, safety and security guidelines while respecting Walgreens propertyConsistently made and serve all Up Market’s products to specifications

Installed, configured, serviced, repaired, and maintained information technology systems.Installed, configured, serviced, repaired, and maintain hardware and software for network services, storage networking devices, and servers.Evaluated and resolved customer information system problemsInstalled and configured wireless hubs, routers, switches, and various transmission media, server hardware and software.Ensured the proper installation and configuration of workstation hardware and software for efficient operation on the network.

As a Customer Service Representative, I have mastered to help assist customers via phone calls and emails. For example, send resent password emails, provide detail information about how to utilize Anybill system, call jurisdictions on behalf of clients pertaining to delinquent notices, etc.

Six months of technical and professional trainingMastered coursework in business writing, professional skills, and customer service skills

Mastered coursework in computer networking, business writing, professional skills and customer serviceReceived “Perfect Attendance” award during week 7 of Learning and Development phase Recognized by peers and learning community members, for commitment to core values, “Respect and Value Others

Served as a camp counselor for a local youth program for the past 8 summersSupervised 10 children to ensure a safe environment for staff and campersMaintained a clean environment for all staff and campers before doing any activitiesCommunicated with parents to notify them of field trips and behavior issues