Kenneth Cheng Email & Phone Number

Auckland, New Zealand

Auckland City, Auckland, New Zealand

• Served walking-in customers, introduced details of various service plans, obtained orders and organised a daily working schedule to complete KPIs. • Assisted the Store Manager and other colleagues in planning, designing and implementing strategies to attract potential clients. • An established long-lasting relationship with a large range of small to large size private and commercial customers. • Communicated and demonstrated company products to existing and potential customers and was the first line of response for any product experience issues.

Auckland City, Auckland, New Zealand

• Processed and prepared financial and business forms to check account balances, facilitate purchases orders.• Motivated the staff to meet their daily objectives by training and mentoring staff and also schedules their weekly roaster. • Dealt with customer complaints by investigating problems, developing solutions and making recommendations to management. • Maintained store staff by recruiting, selecting, orienting and training employees.

Bachelor Of Engineering Technology, Mechanical Engineering

Activities and Societies: Computer Applications for Engineers, Introduction to Engineering Design, Engineering Materials, Engineering.

Ncea Level 3, High School, Endorsed With Merit