Ken Finley Email & Phone Number
@everbridge.com
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Who is Ken Finley? Overview
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Ken Finley is listed as Technical and Customer Success Manager at Everbridge, a company with 1032 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at everbridge.com and a matched LinkedIn profile for Ken Finley.
Ken Finley previously worked as Customer Success Manager at Everbridge and CUSTOMER SUPPORT MANAGER │ ZIX CORPORATION at Zix.
Email format at Everbridge
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AeroLeads found 1 current-domain work email signal for Ken Finley. Compare company email patterns before reaching out.
About Ken Finley
CALL CENTERS │CUSTOMER RELATIONS│ TEAM MENTORING AND LEADERSHIPTechnical support manager with 20+ years’ experience. Expertise in managing teams of support agents, call center technologies and systems, and advanced threat protection. Proven ability to configure servers, conduct benchmark testing, and troubleshoot and repair technical problems. Demonstrated skill in problem solving, customer support, email encryption, information archiving, endpoint protection, and migration services. Experienced in mentoring and leading high-performing, cross-functional teams to achieve company goals.
Ken Finley's current company
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Ken Finley work experience
A career timeline built from the work history available for this profile.
Customer Support Manager │ Zix Corporation
- Enhanced customer experience by monitoring quality, managing escalations, and improving overall customer support processes.
- Communicated with upper management about problems and issues, analytics, performance, and support solutions.
- Resolved technical and customer support issues, ensuring communication was professional, accurate, and timely.
- Utilized support applications for problem recording and tracking; conducted training sessions for client installs.
- Managed team of… Show more
- Managed team of associates with responsibilities that included communicating changes, clarifying goals, sharing best practices, preparing schedules, and monitoring attendance/punctuality/PTO.
Level 2 Support Technician │ Zix Corporation
- Assisted users with email encryption for desktops.
- Supported web portal issues and smart phone issues for users.
Level 1 Support Technician │ Zix Corporation
- Assisted users with email encryption.
- Supported clients using Linux servers, SMTP, DNS, and email archiving.
Technical Support Representative, Broadband Level Iii Vip Support
- Handled technical issues and complex escalations from first-line support.
- Promoted organization’s products and services.
- Researched and resolved complaints to ensure customer retention and satisfaction.
- Updated configuration servers and made real-time changes on aggregate routers.
Colleagues at Everbridge
Other employees you can reach at everbridge.com. View company contacts for 1032 employees →
Visal Parola Msc Mba
Colleague at EverbridgeRaleigh-Durham-Chapel Hill Area, United States, United States
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MK
Marty Kibiloski, Mba
Colleague at EverbridgeDenver Metropolitan Area, United States
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TG
Tania Grant
Colleague at EverbridgeMexico, Mexico
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LS
Louise Smith
Colleague at EverbridgeGreater Sydney Area, Australia
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NS
Nikhil Sharma
Colleague at EverbridgeBengaluru, Karnataka, India, India
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VS
Vincent Stout
Colleague at EverbridgeOmaha, Nebraska, United States, United States
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RS
Rebeca Sandel
Colleague at EverbridgeUnited States, United States
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TC
Tanya Casper
Colleague at EverbridgePalm Coast, Florida, United States, United States
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Nichole Berg
Colleague at EverbridgeBedford, New Hampshire, United States, United States
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EC
Elise Cooper
Colleague at EverbridgeFlagstaff, Arizona, United States, United States
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Frequently asked questions about Ken Finley
Quick answers generated from the profile data available on this page.
What company does Ken Finley work for?
Ken Finley works for Everbridge.
What is Ken Finley's role at Everbridge?
Ken Finley is listed as Technical and Customer Success Manager at Everbridge.
What is Ken Finley's email address?
AeroLeads has found 1 work email signal at @everbridge.com for Ken Finley at Everbridge.
Where is Ken Finley based?
Ken Finley is based in Dallas-Fort Worth Metroplex, United States, United States while working with Everbridge.
What companies has Ken Finley worked for?
Ken Finley has worked for Everbridge, Zix, and Verio.
Who are Ken Finley's colleagues at Everbridge?
Ken Finley's colleagues at Everbridge include Visal Parola Msc Mba, Marty Kibiloski, Mba, Tania Grant, Louise Smith, and Nikhil Sharma.
How can I contact Ken Finley?
You can use AeroLeads to view verified contact signals for Ken Finley at Everbridge, including work email, phone, and LinkedIn data when available.
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