Kenneth Okoth Email & Phone Number

Nairobi - Kenya

- Handles both inbound and outbound calls, social media and emails responses.- Listen to customers’ questions, complaints and concern then provide answers or response.- Provide information about products and services.- Do surveys, campaigns, inquiries and promotions of the company's products and services.- Review or make changes to customers’ accounts.- Record details of customer contacts and action taken.- Review and select standard responses for answers or solutions.- Compile reports on overall customer satisfaction and give feedback on voice of customer.

Nairobi - Kenya

- Receiving inbound call.- Making outbound calls.- Resolving customers’ queries and complaints.- Informing customers on new products and services.- Up sale of products and services.- Ensuring customers’ needs are satisfied.

Nairobi

- Tracking of Local Purchase Orders (LPO).- Restocking of shelves in various supermarkets.- Ensuring the availability of different stocks in the market.- Cleaning and maintaining stock displays as per the given planogram.- Achieving extra displaces and facings on shelves.- Ordering and reordering of stocks from the Headquarters. - Ensuring stocks levels are replenished every time.- Did ‘Sherekea na Uchumi’ activation's - Did Soko Maize Flour activation's