Results-driven Senior Quality Assurance Analyst with expertise in SaaS software development and 15 years of experience in the Finance, Regulatory, and Continuing Education sectors. Recognized for ensuring product stability through strategic collaboration and effective leadership. Skilled in managing the Software Development Lifecycle (SDLC), driving process improvements, and implementing automation tools.Successfully reduced testing time by 75% using Inflectra Rapise and contributed to a 50% revenue increase through a nationwide Annuities Training Platform. Adept at mentoring teams, managing global resources, and aligning QA functions with organizational goals. Strong proficiency in project management, continuous improvement, and KPI tracking.