Kenneth Shellman Email & Phone Number

Arlington, Texas, United States

Bedford, Texas, United States

Dallas-Fort Worth Metroplex

-Using AD to manage user account and system accounts-Troubleshooting for AD-HOC and business networks-Troubleshooting for PC's-Use of ticketing systems to track incidents

• Manage business grade servers and PCs for multiple companies• Repair of Desktops, laptops, servers, printers, and mobile devices• Installation and management of COTS and business grade software, on-site and remote• Analysts servers and PCs for upgrades and compatibility, on-site and remotely• Manage of backups across PC's and servers• Manage and repair networks internally for building and across multiple locations• Compatibility and internal testing for 3rd party… Show more • Manage business grade servers and PCs for multiple companies• Repair of Desktops, laptops, servers, printers, and mobile devices• Installation and management of COTS and business grade software, on-site and remote• Analysts servers and PCs for upgrades and compatibility, on-site and remotely• Manage of backups across PC's and servers• Manage and repair networks internally for building and across multiple locations• Compatibility and internal testing for 3rd party programs to integrate in managed systems• Kept updated account/list of all hardware and software for multiple companies• Use of Active Directory, Exchange servers, and Citrix Farms• Knowledge of personal computer repair and hardware components• Knowledge of multiple Networks and systems for Hospitals, Construction, and Research/Manufacturing companies• Knowledge of troubleshooting steps for AD-HOC and business networks• Knowledge and use of "best practices" in-side of Managed Service Companies and for IT in Customers systems• Remotely and on-site troubleshooting of Office applications i.e(outlook, word, excel) Show less