Ken Smith Email & Phone Number

Moura, Queensland, Australia

Led the operational strategy at Baralaba Coal's Haulage and Train Load Out facilities, managing the annual movement of over 1.7 million tonnes of coal across 14 weekly train loads, utilising 8 quad road train combinations and two front-end loaders. Played a pivotal role in revitalising operations, leading to significant growth in the company’s EBITDA.• Revolutionised the organisational culture by overhauling recruitment processes, embedding best practice training, and building trust… Show more Led the operational strategy at Baralaba Coal's Haulage and Train Load Out facilities, managing the annual movement of over 1.7 million tonnes of coal across 14 weekly train loads, utilising 8 quad road train combinations and two front-end loaders. Played a pivotal role in revitalising operations, leading to significant growth in the company’s EBITDA.• Revolutionised the organisational culture by overhauling recruitment processes, embedding best practice training, and building trust through open, honest and constructive communication. • Secured 100% revenue capture by implementing surcharges and upgrading equipment to navigate client limitations and counter cost-cutting tactics.• Recovered significant lost revenue, contributing to a 35% reduction in operational expenditure through financial oversight and corrective actions.• Strengthened contract compliance and prevented scope creep through rigorous contract management practices, ensuring alignment with service agreements and safeguarding company interests.• Fostered a safety-first culture, maintaining a 12-month incident and injury-free record through critical safety enhancements, including the adoption of aircraft platforms for safer maintenance operations. Show less

Brisbane, Queensland, Australia

As the governing body for rugby league in Queensland and a member of the Australian Rugby League Commission, the Queensland Rugby Football League has significantly advanced the sport. My leadership has been pivotal in enhancing operational efficiencies, developing talent and fostering strong community and governmental partnerships. • Enhanced game day and major event operations across Clubs by providing critical resources and pioneering educational initiatives on new operational… Show more As the governing body for rugby league in Queensland and a member of the Australian Rugby League Commission, the Queensland Rugby Football League has significantly advanced the sport. My leadership has been pivotal in enhancing operational efficiencies, developing talent and fostering strong community and governmental partnerships. • Enhanced game day and major event operations across Clubs by providing critical resources and pioneering educational initiatives on new operational methodologies.• Fostered significant growth in player, coach, and match official development through strategic collaborations with various stakeholders, increasing registered participation in targeted clubs.• Secured and maximized grant opportunities for Clubs by effectively liaising with relevant Government Departments, providing substantial support to bolster club operations.• Represented QRL at numerous events, forums, and stakeholder meetings, cultivating and maintaining robust relationships with clubs, staff, volunteers, and key community stakeholders.• Implemented comprehensive support systems for clubs in handling complaints, emphasizing member and child protection, ensuring swift and appropriate resolutions.• Ensured strict compliance with QRL standards by overseeing record-keeping, educational programs for coaches and volunteers, and adherence to accreditation, registration, and insurance requirements.• Conducted timely Club Health Checks, identifying and addressing significant issues, thereby enhancing overall club health and compliance.• Delivered ongoing guidance on QRL and Whole of Game policies, effectively communicating key rule changes from governing bodies to ensure up-to-date practices across the board. Show less

Brisbane, Queensland, Australia

Managed the haulage logistics for gas cylinders and bulk tankers across four locations from the contract’s inception. Oversaw the expansion of fleet capacity, growth of the business footprint and optimisation of operational processes, driving significant financial improvements and enhanced service delivery standards.• Expanded the fleet from 7 to 22 trucks, including B-doubles and linehaul rigids.• Surpassed revenue projections by $1.3 million and outperformed gross margin and… Show more Managed the haulage logistics for gas cylinders and bulk tankers across four locations from the contract’s inception. Oversaw the expansion of fleet capacity, growth of the business footprint and optimisation of operational processes, driving significant financial improvements and enhanced service delivery standards.• Expanded the fleet from 7 to 22 trucks, including B-doubles and linehaul rigids.• Surpassed revenue projections by $1.3 million and outperformed gross margin and EBIT targets by $265,000 by deeply integrating into the Origin business, securing additional contracts, and implementing strategic cost controls.• Spearheaded the setup of a new Sunshine Coast depot in 6 months, expanding service coverage and improving logistics efficiency from North Brisbane to south of Gympie.• Strengthened the team culture by leading from the front, conducting hands-on work alongside drivers and operators, and fostering strong relationships through team engagement and recognition of achievements.• Elevated compliance and safety standards, resulting in a 25% reduction in incidents and accidents in 12 months, and 100% compliance with industry regulations. Show less

Brisbane, Queensland, Australia

Exclusively recruited to assess, review and enhance compliance and delivery services for a client transitioning between locations. Recognised for exceeding the nuanced client needs while driving operational improvements.• Streamlined logistics and supply chain operations by implementing key performance metrics, leading to on-time deliveries and cost reductions in overtime, vehicle hire and facility maintenance.• Achieved 100% retention in a competitive portfolio by delivering… Show more Exclusively recruited to assess, review and enhance compliance and delivery services for a client transitioning between locations. Recognised for exceeding the nuanced client needs while driving operational improvements.• Streamlined logistics and supply chain operations by implementing key performance metrics, leading to on-time deliveries and cost reductions in overtime, vehicle hire and facility maintenance.• Achieved 100% retention in a competitive portfolio by delivering tailored solutions and building strong stakeholder relationships, ensuring sustained loyalty and trust.• Successfully enhanced customer journey experiences, resulting in increased revenue, profitability and new business development. Show less

Brisbane, Queensland, Australia

Drove revenue growth by promoting CEVA’s full suite of services to new and existing clients across key industrial markets, including Automotive, Civil & Construction, Maintenance, Manufacturing and Project Logistics. • Generated over $500K in new business revenue within three months, surpassing sales targets and earning recognition for outstanding performance.• Successfully negotiated 40 service contracts with a pipeline of $7M of potential business, optimising cost efficiency… Show more Drove revenue growth by promoting CEVA’s full suite of services to new and existing clients across key industrial markets, including Automotive, Civil & Construction, Maintenance, Manufacturing and Project Logistics. • Generated over $500K in new business revenue within three months, surpassing sales targets and earning recognition for outstanding performance.• Successfully negotiated 40 service contracts with a pipeline of $7M of potential business, optimising cost efficiency and ensuring timely delivery of services to clients.• Maintained 100% account retention by proactively resolving critical issues, such as hiring a van and personally delivering urgent freight to Dalby when standard operations faced delays. Show less

Gunnedah, New South Wales, Australia

Spearheaded site operations for the Whitehaven Coal contract, streamlining coal haulage and rail facilities management. Recognised for driving efficiency and cost reductions, while maintaining high stakeholder engagement and overseeing all commercial, operational and maintenance functions.• Slashed operating costs by $300K within the first two months by implementing strategic cost-saving measures, including a focus on maintenance and purchasing.• Effectively managed a haulage… Show more Spearheaded site operations for the Whitehaven Coal contract, streamlining coal haulage and rail facilities management. Recognised for driving efficiency and cost reductions, while maintaining high stakeholder engagement and overseeing all commercial, operational and maintenance functions.• Slashed operating costs by $300K within the first two months by implementing strategic cost-saving measures, including a focus on maintenance and purchasing.• Effectively managed a haulage budget for 240,000 to 280,000 tonnes of coal and additional materials, optimising a fluctuating labour budget between $430,000 and $465,000 to ensure cost-effective and efficient operations.• Successfully overcame coal extraction delays and weight discrepancies by strategically reallocating resources and adjusting operations, ensuring minimal disruption to employees and maintaining seamless operational continuity.• Discovered hidden funds and financial irregularities within the operation, subsequently implemented robust, transparent financial controls that restored accountability and enhanced overall financial management.• Improved profit margins by 30% through strengthening relationships with Whitehaven Coal’s Contract Manager and delivering a change of hopper drop sequence into trailers for increased product haulage tonnage rate. Show less

Lae, Papua New Guinea

Headhunted to oversee transport services and inland container depot operations. Celebrated for turning around cost structures and enhancing operational efficiency, which led to significant revenue growth and a dramatic overhaul of safety and performance standards.• Established a driver training school that aligned operational practices with Australian standards, resulting in a substantial reduction in incidents and a marked increase in employee competence.• Renegotiated key… Show more Headhunted to oversee transport services and inland container depot operations. Celebrated for turning around cost structures and enhancing operational efficiency, which led to significant revenue growth and a dramatic overhaul of safety and performance standards.• Established a driver training school that aligned operational practices with Australian standards, resulting in a substantial reduction in incidents and a marked increase in employee competence.• Renegotiated key customer contracts and restructured pricing at Lae business facilities, significantly boosting revenue and efficiency through the introduction of night operations and expansion into heavy haulage.• Conceived and implemented a strategic initiative that eliminated wharf storage charges, leading to an estimated $1M in annual cost savings on storage fees and significantly enhancing logistical efficiency.• Increased Transport Division revenue by 58% and Terminal Division revenue by 23% through targeted operational enhancements, strategic cost management and expanded service offerings.• Promoted within six weeks for significantly enhancing regional operations through a strategic operational restructure, implementing performance metrics and fostering a culture of continuous improvement. Show less

Brisbane, Queensland, Australia

Played a pivotal role in managing and optimising the storage and distribution processes for Packaged Gases within the Blue Queensland Gases unit. Successfully oversaw customer contract portfolios, led critical negotiations for service contracts, and drove substantial business development efforts across various industrial markets, significantly enhancing operational and financial outcomes.• Spearheaded targeted sales initiatives in the hospitality and industrial sectors, achieving a… Show more Played a pivotal role in managing and optimising the storage and distribution processes for Packaged Gases within the Blue Queensland Gases unit. Successfully oversaw customer contract portfolios, led critical negotiations for service contracts, and drove substantial business development efforts across various industrial markets, significantly enhancing operational and financial outcomes.• Spearheaded targeted sales initiatives in the hospitality and industrial sectors, achieving a remarkable 150% growth in the second year, with a revenue increase of more than AU$2 million over the first year's earnings.• Led the successful negotiation and management of key installation and service contracts, enhancing service delivery and cost efficiency, and securing optimal terms that significantly reduced expenses.• Directed the launch and successful integration of a new Greenfield business arm for Air Liquide, delivering the project on schedule and maintaining exemplary customer service standards. Show less

Chinchilla, Queensland, Australia

Hired for expertise in logistics and operations, the role significantly enhanced ITAC Services' efficiency and safety. • Orchestrated over fifty rig and camp moves without any incidents or injuries, demonstrating a steadfast commitment to safety and meticulous operational planning.• Successfully managed and supported all rig and camp moves within the budgeted time allocations, ensuring operational efficiency and cost-effectiveness throughout the project lifecycle.• Led a… Show more Hired for expertise in logistics and operations, the role significantly enhanced ITAC Services' efficiency and safety. • Orchestrated over fifty rig and camp moves without any incidents or injuries, demonstrating a steadfast commitment to safety and meticulous operational planning.• Successfully managed and supported all rig and camp moves within the budgeted time allocations, ensuring operational efficiency and cost-effectiveness throughout the project lifecycle.• Led a high-performing team culture by championing safety and overseeing the training and development of personnel, which enhanced overall team engagement and performance. Show less

Barrow Island, Western Australia, Australia

Ensured the company operated at peak efficiency, particularly in supporting on-shore and off-shore energy operations. The position played a crucial part in managing the Gorgon project, enhancing both logistics and project management outcomes.• Developed and implemented streamlined operational procedures that significantly reduced costs and boosted employee productivity and performance.• Managed a substantial increase in Supply Base staff levels, growing by 450%.•… Show more Ensured the company operated at peak efficiency, particularly in supporting on-shore and off-shore energy operations. The position played a crucial part in managing the Gorgon project, enhancing both logistics and project management outcomes.• Developed and implemented streamlined operational procedures that significantly reduced costs and boosted employee productivity and performance.• Managed a substantial increase in Supply Base staff levels, growing by 450%.• Consistently outperformed key performance indicators, including KJV TEU unload and delivery requirements, surpassing client expectations and enhancing project success. Show less

Dual Advanced Diploma In Management & Human Resources

Certificate Iv In Front Line Management