Kenneth Tay Email & Phone Number

Singapore

Suzhou, Jiangsu, China

Responsibilities:- Developed and taught the Brazilian Jiujitsu program- Key person between our school and our parent academy in Shanghai to ensure business directions are aligned Sales of memberships and merchandise- Overseeing the daily operations of the gym- Marketing of gym to the local expatriate communityAchievement:- First and longest running Brazilian Jiujitsu School in Suzhou

Shanghai City, China

Responsibilities:- Spearheaded the user loyalty and partnership program, acquiring and managing up to 20 different brands/partners like DiDi, Astrill VPN, Browhaus, Strip, tech21 and Shanghai Cultural Square, - Point person that collaborated between marketing and operations department in order to deliver a smooth experience for the partners- Tracked, analyzed and reviewed partnerships performance on the platform, and how they can improve the performance and results based on the demand of our user base- Managed and maintained the in-app and website rewards page for the user loyalty program and ensure that partners get the exposure they need.- Sourced, planned and executed offline marketing events (500-2000 attendees) to help with brand awareness and recruit new users.Achievements:- Increased user loyalty program redemption activity by 500%- Securing partnerships with brands like DiDi, Astrill VPN, Browhaus, Strip and Shanghai Cultural Square

Shanghai City, China

Responsibilities:- New client acquisition- Managed relationships with potential and existing clients- Managed feedbacks from clients and users to alias with internal departments for solutions- Collaborated with marketing team to plan and execute marketing strategies, campaigns and sales missions Collaborated with multiple organizers of offline marketing eventsAchievements:- Key member in the planning, organization and facilitation of company's biggest offline event that had over 5000 attendees and achieved sponsorships of up to ¥1.8 Million.- Took lead in the strategic planning and launching of app in Singapore

Suzhou, Jiangsu, China

- Managed and executed daily business operations- Gathered feedback and resolved complaints from customer to ensure consistency in production and service- Planned, organized and facilitation of monthly/seasonal marketing events- Coordinated and supervised up to 20 staffs member and plan their weekly staff schedule

Suzhou, Jiangsu, China

- Identified and generated new business leads - Managed client relationship and established a positive relationship with potential and existing clientele - Planned, organised and facilitated marketing events - Supervised and managed stock inventory- Monthly audit of stock inventory

Suzhou, Jiangsu, China

- Managed client relationship and established a positive relationship with potential and existing clientele - Identified and generated new business leads - Managed the logistics of goods to clientele - Supervised and managed stock inventory- Assisted the company with the planning, organization and facilitation of marketing events

Diploma Of Business, Business/Commerce, General

Foundation Studies

Gce 'O' Level