Kenneth Harian Email & Phone Number

El Cajon, California, United States

Proficient in HMS, HOTSOS, and AmadeusProcess guest check-ins and check-outs according to Sycuans’s Standard Operating ProceduresCommunicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)Document all guest requests, complaints, or problems immediately and notify the designated department/personnel to resolve the situation.Maintain complete knowledge of all hotel features/services, hours of operation, room types, numbers, layout, room rates, special packages, and promotions.Manage local and 3rd-party reservations, and process cancellations, and modifications with attention to detail.

Conducts auditions for aspiring youth dancers of ages 12-18 of all skill levels Manages a team of 25 youth dancers with weekly productive rehearsals schedule for competitive dance leading to performances, fundraiser events, and corporate showsCreates and organizes exercise regimen to ensure optimal flexibility and mobility in dancersChoreographs, organizes, and maps for stage and production performancesEstablishes a healthy positive relationship with the parents and guardians of dancers through weekly communications and event planningEducate the dance and culture of Hip Hop to youth for a more positive outlook on Hip Hop.

San Diego County, California, United States

● Received shipments of merchandise, managed stock and inventory control, and manually ensuredorder accuracy by picking, packing, receiving, and restocking products.● Assisted customers with making product recommendations to accommodate their needs.● Restocked and organized merchandise to drive sales.● Captured, edited, and uploaded photos of merchandise listings for the online store.● Support store managers to meet operational standards.

San Diego County, California, United States

Assisted with weekly administrative work to include student rosters, merch sales, and event planning Performed other clerical duties to include answering phone calls, sorting and distributing dancer paychecks, and running quick errandsMaintained cleanliness for 5 studios with a maximum capacity of 30-80 dancersOn call to substitute for unavailable staff

Input, accesses, transfers, and generates highly confidential records Maintain ongoing accounts for 500+ ClientsChecked source documents for accuracy, resulting in 98% accuracyType correspondence, reports, texts, and other written materials from rough drafts Customer Service Checking In & Out Patients● Patient Scheduling● Input, accesses, transfers, and generates highly confidential records● Maintain ongoing accounts for 500+ Clients● Checked source documents ensuring results of 98% accuracy● Type correspondence, reports, texts, and other written materials from rough drafts● Restocked and distributed medical supplies to proper units.● Handled multiple phone lines