Axe Throwing Instructor
CurrentResponsibilities:• Prepared meals, snacks and beverages in line with menu requirements. (Pizzas, Nachos, Alcoholic and Soft Drinks)• Assisted with food service to allow provide quality dining experience.• Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.• Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback. Earn regular 5 star reviews on Tripadvisor. Most was 14 in two week period.• Managed high-volume customer queries simultaneously through effective multitasking.• Provided information regarding warranties, promos and loyalty programs to enhance customer satisfaction.• Coached and trained New team members to increase productivity and growth.• Liaised with team to develop strategies in improving customer service.• Participated in staff meetings to discuss new developments.• Proven ability to learn quickly and adapt to new situations.• Passionate about learning and committed to continual improvement.• Skilled at working independently and collaboratively in team environments.• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.• Managed time efficiently in order to complete all tasks within deadlines. I.e. Time keeping with sessions• Self-motivated, with strong sense of personal responsibility.• Completed training courses to keep up-to-date with new teaching methods and developments.• Adapted teaching methods and materials to meet customer's varying needs and interests.• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.