Kenneth Jeyaseelan Email & Phone Number

Hamilton, On, Ca

Toronto, Ontario, Canada

I was promoted to serve as integral member of the senior leadership team, liaising with directors, manager, and vice presidents. In this role, I am appointed the go-to point of contact, oversee escalations with accountability for the success on all engagements. I manage a P&L of $M; steering 2 teams (agile infrastructure and change/adoption teams) comprised of 30+ technical SMEs delivering projects for high profile clients across Canada in the areas of cloud, virtualization, modern workplace, voice and collaboration and data center.***Value Added***✔Collaborated with the presale team and VP of global software development company to win large migration project involving migration of over tens of thousands of users to target tenant (acquisition).✔Directed all aspects of forecasting, continuous process improvement, and staff training, development, and management.✔Partnered with high profile clients and key accounts as the primary point person for service delivery, created value add opportunities to grow business while leading project inception from planning to delivery to closeout.✔Launched a central certification tracker for rapid and efficient allocation of resources on projects for teams.✔Championed the planning, coordination, and execution of a records retention project/DLP *data loss prevention which encompassed security best practices for an insurance company – adopted across 13 departments (150 SharePoint sites).

Toronto, Ontario, Canada

I leveraged project management methodologies and direct two highly visible programs and additional 8+ projects concurrently. Directed Cloud, virtualization, security, networking, storage and voice and video communications programs/projects and initiatives for high-profile clients in financial services, university/academia, healthcare, technology and public sector. I also worked closely with different business units (BUs) to define the project scope, deliverables, timelines and required resources. I steered project budget, team resources, communications, and project plans.

Toronto, Canada Area

Toronto, Canada Area

Markham, On

Administered and supported a large and complex 3-phase project, driving standards, common tools and best practices and leveraging expertise to serve as primary point of contact and go-to SME. Delivered informed leadership of project coordination, design and development – for a team of 70-80 resources. Ensured that quality standards are adhered to and that projects are completed on time, on scope and on budget as per project management methodology. Delivered updates to the project organizational charts across the whole project team (70+ people off and onsite). ***Value Added***✔Served as Project Manager for the taxation module of an ERP implementation. Oversaw project planning, status reporting, milestones, requirements gathering, and risk / issue resolution. ✔Administered various aspects of ERP project management, leading 2 successful releases.✔Served as Lead Admin for 5 MS SharePoint team sites. ✔Manage the approval cycles of over 100 design and requirements documents that have the design for the interfaces being built by development team as well as the setups that need to be configured in the system. ✔Hold accountability of all schedules for the Back Office (over 20 modules in core application as well as 4 other applications) and work with other PMs and functional resources to keep all schedules updated on weekly basis.✔Facilitated and ran weekly calls with Xerox, Xerox’ Partners and Oracle on critical service requests logged with Oracle. Created a flow diagram (MS Visio) to indicate escalation process for key application issues.

Mississauga, On

Commissioned as an Editor to effective manage highly sought after newsletter (GTRN Newsletter) distributed monthly in three languages (English, French and Spanish) to over 3000 global stakeholders varying from field staff to senior leadership. Key player of a 10 member team, author articles, coordinate with key stakeholders to provide important monthly updates, maintain distribution list and report on monthly metrics. Conducted monthly training for 4 groups of stakeholders, provide orientation on the business process and technical support on the IT solution. Collaborated with stakeholders in North America, Europe, Asia, Africa and Middle East by understanding and relating to diversity and cultural differences while driving the initiative forward. Cultivated bilateral relationships with consultants and manage expectations of stakeholders with varied interests both internal and external to the organization. Value Added:✔Liaised and coordinated with different teams within the Global Knowledge Management department to incorporate systems and strategies to enhance efficiency and effectiveness in humanitarian relief organization with an annual budget of US$2B+ and over 45,000 employees worldwide.✔Instrumental in the enhancement of global web based IT solution, ensuring stakeholder needs are met in terms of functionality and usability, optimized reports that provided information on key metrics to stakeholder groups.✔Systematically maintained the MS SharePoint portal on company intranet aimed at providing up-to-date information to approximately 15,000 users by providing supporting documentation and how-to guides.✔Significantly contributed towards migration of online training and assessment site used by subject matter experts to a more effective platform - Learning Activity Management System (LAMS).

Mississauga, On

Facilitated the management of content for knowledge sharing portal used by over 15,000 employees, coordinated with members of the global team via virtual collaboration tools resulting in better understanding and utilization by users. Met and exceeded the needs of stakeholders, conducting meetings and handled IT testing initiatives. Oversaw the enhancement of IT solution developed to support business initiatives by performing critical analysis and rigorous testing, providing feedback and creative suggestions for its improvement and coordinating with software developer and other stakeholders to ensure effectiveness of the system. Used SharePoint to collaborate with cross-functional team spread globally, familiarized with challenges faced by global organization while transitioning from top-down relationship to federated network of business.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: VP Special Projects - MBAs Without Borders

Bachelor Of Engineering (B.E.), Computer Science