• Project lead for deploying a new DWDM network for Summit’s customers.• Train NOC employees on network technologies and how Summit uses those technologies.• Train new Network Engineers on Summit’s network and how devices are deployed.• Work in a team environment on configuring, deploying, and troubleshooting network devices and to re-engineer Summit’s core network from a Layer 2 to a Layer 3 with MPLS capabilities.• Project management experience from new customer turn-ups to complex network migrations and upgrades.• Interact with new and existing vendors to find out what products can best fit Summit’s needs and negotiating prices.• Implement new standards to help streamline Summit’s procedures.

• Deploy IT equipment to employees and train them on it.• IT asset recordkeeping.• Manage Active Directory for 300+ employees.• Help maintain Sarbanes-Oxley documentation for the IT department.

• Project lead for WiFi implantation for the City of South Haven, MI.• Configure, deploy, and troubleshoot network devices.• Interact with external customers and assist them with their issues.• Work within Autotask to keep track and document trouble calls.

• Configure and install network devices for new installs.• Support and troubleshoot WAN connections for Charter’s customers.• Experience with CWDM and DWDM fiber deployments.• Train and mentor new Network Technicians.

• Configure and install network devices for new installs.• Support and troubleshoot LAN connections for local Charter offices.• Manage Active Directory for 1600+ employees.• Work within the ticketing system of Remedy to record and keep track of change management.

• Help install network devices to upgrade the university’s infrastructure. • Provide Level 1-3 TCP/IP support for the university’s apartments and dorms.

Assisted customerFinancial responsibilitiesLogisticsVisuals

Ghosted computersInstalled hardwareCreated network diagramsInstalled softwareInstalled wireless access points (AP)