Manage IT infrastructure (8 servers, 180-200 machines) of the New York office of the organization.*Organized, managed & oversaw all aspects of office-wide move to a new downtown location, including high-end equipment (laser cutters & printers) procurement and delivery, network design & setup including wireless, power design & setup, conference room design & setup; primary contact in negotiation with all IT vendor relations related to the move.*Oversaw & performed projects including upgrades to the file server to Server 2008 R2 & Server 2012 R2, upgrades to the SAN setup from DAS to ISCI, upgrades to the backup server from Symantec Backup Exec 2012 to 2015, firewall migration from Juniper to Sonicwall, as well as calculated UPS needs based on equipment growth in the server room.*On everyday basis, worked closely with Partners and CFO regarding IT decisions for the NYC office of the company*Promoted to Global Network Manager April 2015; responsible for all network management, upgrades, & procurement decisions in both NYC and Copenhagen office, based on company needs.*Managed IT team of 1-2 IT staff members since the summer of 2013.*Created monthly forecasts and budgets based on company inventory and growth patterns.*Researched and developed vendor relations based on company needs as they arose; primary contact during all contract negotiation proceedings.*Organized & rack-mounted server room equipment, providing better management of the infrastructure*Developed licensing records in midst of an audit within the first month of tenure, saving company $*Isolated & solved existing network/server/desktop equipment issues within the first 3 months of tenure*Researched, recommended, & developed policies & documentation streamlining the IT process; i.e. detailed network diagrams, licensing reports, inventory summaries, conference room procedures*Procured licenses, desktops, servers, & network equipment as needs arose.*High-level desktop & application support

Dispatched as a field technician to manage & troubleshoot high pressure business down situations, network configurations/outages, virus outbreaks, hardware (computer/printer/server) repairs, software installations/updates/fixes, & business network setups/moves. Worked with small, medium, large-sized businesses located throughout New York & New Jersey to advise on & accommodate their IT needs.•Executed new business assessment reports that included documenting existing network configurations through notes and Visio network diagrams, as well as making recommendations for better network & server performance•Managed & performed ISP migration/switch-over as well as business network setups/moves including DNS & MX record migration changes•Executed solutions to server crashes, network outages, & exchange database corruption events, including collaborating with vendors to mitigate downtime; vendors include Dell, HP, Microsoft, Symantec, Time Warner, Paetec, Optimum, as well as other various ISP providers•Executed solutions to failures in RDP, Citrix, & cloud computing terminal environments•Executed Physical to Virtual migration of client Exchange server to mitigate persistent hardware failures.•Executed network assessments to pinpoint source of virus/spam outbreaks within a network environment•Configured backup reports & recommended backup solutions to clients based on their data storage needs & performed restoration of data during critical hardware failures as well as accidental deletion/corruption of data•Performed hardware installations (PC, server RAM, server PSU, printer, UPS) & software installations (OS reformats/repairs, applications, drivers)•Executed solutions to malfunctioning hardware & software•Advised clients on hardware & software purchases based on limitations/failures in their current infrastructure and the future needs of their business

*Created & executed maintenance schedule for 5-6 server, 30-35 desktop environment including AV renewals/updates, software & hardware renewals & upgrades, and hardware firmware releases.*Created & executed daily & monthly tape & disk backup schedule for 2 TB of data.*Developed security protocols through firewall & Domain Group Policy.*Performed server migration, Server 2003 to Server 2008.*Managed Exchange environment and performed migration from Exchange 2003 to Exchange 2007.*Managed & oversaw cabling installation from CAT5e to CAT6 cabling and hardware.*Managed upgrade from antiquated phone system to NEC phone system. Perform periodic maintenance.*Incorporated FTP server into network environment & performed regular maintenance.*Maintained VPN from CEO's home office to workplace.*Maintained IT vendor and consultant contacts, including scheduling product presentations to keep up-to-date, researching deals to meet budgetary requirements, & consulting on major upgrades prior to rollout.*Researched best practice OS/software techniques in face of budgetary restrictions.*Performed desktop support of 25-45 person firm, including employee setup, application troubleshooting, & OS imaging/cloning maintenance.*Developed & maintained office supply/printing supply/building maintenance contacts to ensure smooth operation of entire office.

*Managed office (open-close) & assumed secretarial duties for CEO every Friday.*Oriented newly hired staff on office procedures, i.e. office tours, phone setup, desk setup, network organization, file organization.*Hired/Trained temporary employees & newly hired staff on reception & administrative assistant duties.*Scheduled, organized, & supplied company meetings and office functions.*Developed & maintained vendor contacts as well as procured office supplies.*Assisted Marketing Department with Powerpoint, Photoshop, & Illustrator proposals & presentations.*Redesigned FileMaker Pro database of over 2000 contacts in preparation for annual mailings.*Created & maintained word-templates for in-house use, i.e. fax, transmittal, letterhead, & industry standard forms.*Streamlined & organized office-wide inventory, filing, & and routing procedures dating back 30 years.*General office duties including word-processing, reception, photocopying, and faxing.