Ken Morse Email & Phone Number

Clayton, Nc, Us

Olive Branch, Mississippi, United States

Provided residential and commercial broadband and phone services. I created the RFP that went to 14 potential contractors to assist with designing a fiber optic network for broadband services. I was directly involved in selecting and implementing the software products used for operations of the broadband company. Also, directly involved in the broadband network design and support.

Olive Branch, Mississippi, United States

Managed a team of IT professionals. I have been the primary decision maker and strategic planner for Northcentral Electric's Technology over 13 years. Some of the major changes include creating and on-premises Windows Active Directory environment which included Exchange and SharePoint. I then migrated this to Microsoft Azure and M365 hybrid environment. I've also implemented Cybersecurity policies, Help Desk ticketing system, network monitoring, video surveillance, card access, ESRI Mapping system, GPS Tracking, mobile workforce and many other systems.

Memphis, Tennessee, United States

Used experience as a business owner and IT professional with an understanding of business processes and accounting to help my customers select and implement technical solutions. Provided all levels of IT services to 43 customers, including network design and support, WAN/LAN implementations, Firewall and Router installations using Sophos, Barracuda, Watchguard, SonicWALL, Cisco, Adtran, etc.… Multiple Windows Server and Exchange server installs. Responsible for 5 site roll-out of Active Directory and Exchange 2003 for Chromcraft Revington Corporation. Provided Project Management of multiple contractors for services not provided by ACS.

Memphis, Tennessee, United States

Designed, installed, and maintained LAN’s, WAN’s and Servers for multiple customers using Cisco, Adtran, and Bay Network routers, and Windows or Netware OS’s. Setup numerous site-to-site connections.

Memphis, Tennessee, United States

Professional Service Manager for Branch. Managed team of 23 network and system engineers. Managed Internet Service Provider called PowerServe. Worked at Promus Hotel Corp. on largest NT rollout in Microsoft History as Distribution Engineer. Created NT server and workstation Build and QA documents for building servers.

Memphis, Tennessee, United States

Responsible for Managing 15 Technical Support Representatives which includes scheduling, reporting statistics, and training. Also, responsible for technical support to both IBM and OEM customers over the phone. Assisted in the implementation of Remote Q call screening which included managing 107 remote people located nationwide. Accountable for monitoring the Local Area Request system and dispatching TSS CNE’s in the field. Also, worked for Special Contracts group in Administration providing technical support and monitoring calls for OEM contracts to make sure that TSS Engineers met the Terms and Conditions of the contracts. Furthermore, helped design and implement quality system which TSS used to become ISO 9000 registered. Assisted in creating a Tools and Parts Web Site for TSS

Memphis, Tennessee, United States

Handled project management and responsible for design, installation, and support of radio frequency and hardwired data-collection systems, PLC, SCADA, and instrumentation systems, and Token-Ring/Fiber-Optic Network systems in a manufacturing environment. Supported Fortune 500 customer base that covers four state area. Also, responsible for hiring, training and managing new System Engineers. Wrote quotes, proposals, and system overviews.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Bachelor Of Applied Science, Electronics Engineering Technology

Associate Of Applied Science In Electrical Engineering Technology, Electrical And Electronics Engineering

Interpersonal Supervisory Skills I, Management

Interpersonal Supervisory Skills Ii, Management

Buddy-To-Boss, Management

Communicating Effectively With Utility Customers, Management

Goal Setting & Planning, Management

Fundamental Supervisory Skills, Management

Apollo & Npti, Fiber Optic Transport Dwdm

Axos E7-2 Everypon Voice And Video Services

Axos E7-2 Turn-Up And Transport Calix

Axos Maintenance, Monitoring, And Troubleshooting

Axos Essentials, Fiber Networking

Layer 3 Initial Configuration And Routing

Introduction To E9 Aggregation Services Manager (Asm)

Introduction To Xgs-Pon

Introduction To Layer 3 Access Networking

Exa Configuring E7 Ethernet Transport

Exa Configuring E7 Services

Introduction To Smx

Exa Introduction To E7

Active Ethernet Overview, Fiber Networking

Axos E9-2 Installation, Fiber Networking

Axos Introduction To E7-2, Fiber Networking

Axos E3-2 Installation, Fiber Networking

Axos E7-2 Installation, Fiber Networking

Axos Introduction To The E3-2, Fiber Networking

Axos Introduction To E9-2, Fiber Networking

Introduction To Ng-Pon2

Introduction To Dpx

Ethernet Access Network Fundamentals

Gpon Basics Calix

Configuring And Managing Wi-Fi Ssids On Gigaspire Blast Systems

Introduction To Gigaspire Blast Systems

Introduction To Deployment Cloud

Introduction To Calix Operations Cloud

Wi-Fi Introduction

Calix Cloud - Troubleshooting Common Home Network Issues

Swapping Gigaspire Blast Systems Within Calix Support Cloud

Calix Cloud For Administrators

Calix Cloud For Marketers

Marketing Campaign Basics

Commandiq Overview

Introduction To Calix Support Cloud

Calix Cloud For Network Operations

Splice On-Connector Installation

Dale Carnegie Course