Kenneth Robinson Email & Phone Number

Bracebridge, ON, CA

Markham, Ontario, Canada

Whitby, Ontario, Canada

Hybrid roll that covers new and existing Product Verification (System and Integration), Proof of Concept, Product Requirements (HLD), New Product demos, Engineering lead for customer integration

Ajax Ontario

- Interacting with the various engineering, PLM, inside and outside sales staff. - Managed professional services projects valued at over $100k- Continue to support our inside and outside sales staff during the sales process specifically helping with pre-sales and post-sales technical questions. Ensuring the product will work for their application and the.

- Managed the members of the Systems Verification Engineering team consisting of Digital Video Support Engineers, QA Technician and Production Support Technician. - Supported our inside and outside sales staff during the sales cycle specifically helping with pre-sales and post-sales technical questions. Ensuring the product will work for their application.

Ajax Ontario

- All duties and responsibilities listed in Product Manager - Managed a team of Digital Video Support Engineers - Oversee the hardware, software and prototype validation. - Participated in RFP reviews to provide technical support.- Created product requirement documentation (PRD)- Bill of Materials (BOM) maintenance and ECO within PLM software (Arena).

Ajax Ontario

- All duties and responsibilities listed in Digital Video Systems Development Engineer - Developed next hardware generation from prototyping hardware design and embedded software testing - Worked with in-house and 3rd party manufacturers by providing instructions and technical support

Ajax, Ontario

- Provided Tier 2 customer, production and development support for the UCrypt and the UCRVM which include system verification, new feature validation and firmware verification. - Create bug reports (bugzilla, Phabricator) and test cases- Participated in the development of digital video systems from a hardware and software perspective. - Performed video and.

- Responsible for the support of a 500+ digital television (24x7x365) for both DTH satellite and FibeTV (IPTV). This includes the creation of video and audio channels on MPEG2 and MPEG4 compression systems. - Proactively identified and troubleshooted problems within the system, which included the windows servers, encoders, multiplexers and other video.

- Final product verification of custom build VHF/UHF Television Transmitters for both NTSC and ATSC standards- Travelled across the Continental US and Canada to install or convert VHF/UHF Transmitters - Provided on-site training on how to troubleshoot, repair and operate the transmitters- Planed and organized the work that is required to finish before the.

• Test and repair RF Signal Management Equipment
• Trained a new employee
• Work as a member of a team or independently to complete work orders

• Responsible for testing Nortel Passport 6000 and 7000
• Interpret and implement written test documents
• Work with co-workers and engineers to solve testing problems
• Ensure that the priority boards are being tested in order to fill work orders
• Test procedures on a Unix/Linux computer
• Trained new employees

• Took over the modification and expansion of Nortel Passport Upgrade procedure
• Trained new personnel and created workspace stations
• Responsible for Nortel Passport boards, maintaining stock and documentation
• Liaison between Engineering and co-workers
• Dealt with problems that arose during the upgrade procedure
• Performed upgrades, which required:

• Worked with Engineers to introduce two new projects
• Nortel Meridian 1 Line Cards and Nortel Meridian Digital Phones
• Assisted in setting up repair and test stations
• Used functional descriptions and schematics to diagnose problems

• Worked with co-workers to introduce the upgrade, test and repair of Alcatel ADSL modems
• Assisted in setting up repair and test stations
• Acquired excellent SMT soldering skills; able to solder 208 pin QFP accurately and efficiently
• Promoted to supervisor of testing and repair procedures
• Responsible for upgrading, testing and repairing Nortel Validators

Diploma, Electronics, Computer Networking, Computer Programing

Certificate, Adventure Bible School

Certificate, General Bible Knowledge