Having more than 28 years of IT industry experience, I have developed a strong passion for helping clients modernize and transform their critical business solutions. As a Customer Success Account Manager at Microsoft, I partner with the Account Executive and the extended account team to deliver customer outcomes and value.I am accountable for providing orchestration, planning, and delivery execution, based on the latest cloud technologies and industry best practices. I leverage my technical intensity and industry understanding to enhance the health, performance, and resiliency of my customers' cloud solutions. I prioritize my learning based on my customers' critical technologies and needs. I also build and maintain strong customer relationships and ensure a high customer satisfaction across my portfolio of customers.
Listed skills include It Service Management, Itil, It Operations, Service Delivery, and 32 others.