Ken Nicholson, Pmp Email & Phone Number

Redmond, Washington, United States

• Coordinates sales forecasting, planning, and budgeting processes used within the growth organization. Proactively monitors and strives to maintain high quality, accuracy, and process consistency in the growth organization's planning efforts. As needed, coordinate planning activities with other functions and stakeholders.• Supports the equitable assignment of quotas and ensures quotas are optimally allocated to all channels and resources.• Proactively identifies opportunities for sales process improvement. Works closely with growth management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the growth organization. Recommends revisions to existing reports or assists in developing new reporting tools as needed.• Implements enabling technologies, including SalesForce, to the growth team. Monitors the assigned organization's compliance with required standards for maintaining data. Works closely with Growth management to optimize the effectiveness of the technology investments.• Coordinates training delivery to the Growth Team, Growth Team management, and Growth Team support personnel.• Provide input to senior leadership in the development and administration of sales incentive compensation programs.• Working with Accounting, Finance, and Human Resources, assists with sales incentive compensation administration on an as-needed basis or when required to arbitrate or clarify the application of sales compensation program policies and procedures.• Directs and supports the consistent implementation of company initiatives.• Implement and train staff on new technologies and hardware as needed to support the growth team• Leads the Growth Operations Support team.

Redmond, Washington, United States

• Lead and monitor the sales to service hand-off and implementation process • Follow PMI standards to manage projects through the project lifecycles of initiation, planning, execution and closure• Manage tasks and deliverables according to contract specifications for on-time delivery• Partner and collaborate with key stakeholders to implement Aduro's products and services in alignment with contractual commitments; support issue resolution as needed• Skillfully leverage project management tools to guide on-time client decision-making in alignment with product specifications and capabilities• Develop strategies that align business needs, product offerings, and industry best practices• Ensure best practices are implemented, followed, and decisions are well documented throughout the project timeline• Inform and implement improvements and automation to processes to scale project management capabilities• Serve as the subject matter expert for our platform, web, mobile services • Facilitate UAT (User Acceptance Testing) with the clients• Contribute to and maintain Business Operations information systems, tools, and encourage organizational adoption

Greater Seattle Area

Puget Sound PMI is part of an international nonprofit professional organization dedicated to advancing project management excellence through professionalism.Responsible for supervising audio video services provided for all Programs events. • Oversees and assists with setup of audio visual equipment at PSPMI events. Sets up all AV equipment in absence of Audio Visual specialist • Ensures successful operation of audio visual equipment during PSPMI events • Troubleshoots equipment issues as needed to the extent possible • Ensures proper tear-down, inventory, and storage / hand off of audio visual equipment• Manages and maintains audio visual inventory • Manages equipment procurement and rental through AV vendors and hotels

Kirkland, Wa

• Lead the design, management, and oversight of the company’s technology infrastructure. Including POS, network, phone system PC and iOS support, website development, Office365 Administration, and alert management. • Lead, Develop and Drive the Technology Road Map to create an integrated technology offering, covering Predictive Maintenance, Building Analytics, and Asset Management.• Actively manage and resolve user issues and communicate status updates. • Work closely with Facilities Director as it relates to building functionality, staff needs, and long-term projects• Ensure network infrastructure connectivity• Develop IT policies• Design and maintain networking hardware hubs, switches, and routers, both wired and wireless• Purchase appropriate and effective equipment to meet staff needs• Update computer system documentation, including system schematic and inventory list including machine configurations• Designed and developed the network architecture for a new ice rink• Work with other departments to come up with new ideas to enhance the customer-facing portions of our rinks; develop, implement, and maintain project timelines and budgets; and manage projects to ensure successful completion• Negotiate contracts and oversee external vendors

Redmond, Washington

XKL, LLC is an optical networking manufacturer headquartered in Redmond, WA.I led the design, management, reporting, and oversight of the company’s software, hardware, sales, marketing and operations teams.• Kickstarted the porting of a new software image onto an updated chip/board design.• Evaluated the existing skills of the current management staff and developed and implemented a leadership training plan.• Initiated a revision of outdated employee handbook and developed 10 new HR policies and procedures. • Lead continuous improvement efforts with procurement, manufacturing, assembly and distribution.• Process and procedure development to standardize and increase business efficiency.• Technical oversight for new product design and implementation.

Bellevue, Wa

Netstar provides voice, data and cloud services to all size business. Led overall business for a private telecom agent headquartered in Bellevue WA. $7 million in annual sales across the United States.• Led the design, enhancement, management, reporting, and oversight of the company’s operations.• Developed process and procedures to increase the efficiency of the sales and support teams. Increasing the support teams output by 10%. • Managed the development of a CRM tool using SugarCRM. Resulting in an increase in efficiency within the organization. Optimized the development/deployment plan, saving 35% a year in costs.• Worked with telecom carriers to learn product features and benefits while utilizing their portals for efficient management of the provisioning process and customer data analysis.• Responsible for the ordering, provisioning and successful installation of voice, data and cloud services.

Bellevue, Wa

Zimmer Biomet is a global leader in the design, manufacture, and fulfillment of musculoskeletal devices and implants. Managed the internal operations for a privately owned medical device distribution company headquartered in Bellevue, WA with $90 million in annual sales across four states in the West.• Led the design, enhancement, management, reporting and oversight of the company’s operations, facilities, human resources, risk management and IT infrastructure. • Reporting to the President and CEO with responsibilities of building, implementing, and overseeing the company’s systems, processes, workflows, and procedures while helping to shape and guide the future growth and development of the company. Member of the company’s Executive Committee.• Developed/implemented a computer-based scheduling and inventory management program to streamline Days On Hand (top 5% in the U.S.) and Days Sales Outstanding (average 3 days less than U.S. average) which contributed to an 18% increase in fulfillment accuracy, 99% on-time deliveries, and increased sales planning visibility by 5 days.• Produced $50M in growth over ten years while continually outperforming manufacture and industry growth rates an average 0f 8% growth compared to the 3% industry average.• Manage/forecast $275M of inventory and 9,000+ SKUs while supporting four office locations and multiple sales teams serving 250+ hospitals and orthopedic surgeons in four states in the West.• Led a team focused on increasing inventory productivity (12% reduction) and sales growth while decreasing revenue per employee costs (averaging -3%/year). • Supported the development and maintenance of complex compensation plans covering sales channels and geographies.• Accountable to compliance regulations, including monitoring sales activities and product management according to policies and regulations from multiple agencies including the manufacturer and FDA.

Bellevue, Washington

Bellevue, Wa

Sold medical device implants.Consulted with surgeons.

-Principal Instructor - Business Intelligence Tools-Curriculum Program Manager, Data Warehousing/Business Intelligence-Manager, Oracle University Server Product Management