Goul-oriented management professional with demonstrated record of success.Skilled in maximizing staff performance, customer relations and business profitability with forward-thinking strategies.Prepared to offer knowledge and skills to fulfill dynamic, growth-oriented position.Motivated Assistant General Manager knowledgeable about retail operations and business needs.Excellent team leader and problem solver with a resourceful and flexible approach.Offering 11 years’ experience in retail/grocery.Shrink-wrapMerchandisingProject organizerProfit and loss analysisCustomer relationsInventory controlTrainingSafety regulationsSales leadershipRecruiting and hiringMulti-unit Operation ManagementSales AnalysisFinancial leadership expertiseTeam building and motivationTraining and developmentStaff developmentComputer-savvyRecruiting and hiringRisk managementProfit and LossStaff trainingVendor sourcingInventory management

Consulted with customers to assess needs and propose optimal solutions.Established, optimized and enforced business policies to maintain consistency and high-quality standards across operations.Devised, deployed and monitored promotional approaches to boost long-term business success with optimal sales and profit levels.Developed and launched new menu selections to drive sales.Motivated, trained and disciplined employees to maximize performance.Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.Reporting directly to the General Manager of the companyEnforced quality assurance protocols to deliver ideal customer experiences.Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.Handled cash in an accurate manner and prepared deposits.Creating monthly sales and production forecastsManaged budget implementations, employee reviews, training, schedules and contract negotiations.Build customer loyalty by devising promotions and products according to customer needs and budget.