Selling telecommunication products to commercial businesses in the Fairfield county footprint. 1st year closed at 80% to goal in a highly saturated market. Top seller of new products for 2017. 2018 finished at 80% to goal. Finished 2019 at 90% to goal.

Improve customer experience through troubleshooting and providing support for Optimum products including TV, Phone, Internet, Email, software products, billing issues, while delivering excellent customer service to end users. Keep up to date on policies, procedures and new technologies in a fast paced environment.

Sales consultant: Meet and connect with customers, discover there needs, wants, and monthly budget , assist with vehicle recommendation, run financing, and present vehicle to customer before they drive away. Follow up with buyers and leads via email, text, phone, personal letter. President of the fun committee, president of the Voice of the Customer committee. Over 450 cars sold, Presidents club member and Mentor ( Train new associates for sales position).

Resolve hardware and software issues for end users in all departments at the Hospital. Troubleshoot and repair computer issues. Re image Install and upgrade computers.

Diagnose and Repair Sony, Lenova, and Dell laptop and Desktop computers while giving excellent customer service.

Supervise a team of 10 employees, ensuring high quality customer care and safety of all employees and tenants. Responsible for all aspects of interior and exterior maintenance of three 100 unit HUD subsidized buildings.