Information Technology System Technician
Current- Conducting system diagnostics and troubleshooting to ensure optimal functionality across hardware and software platforms- Installing, configuring, and maintaining IT infrastructure, including servers, networks, and peripheral devices- Monitoring system performance, identifying issues, and implementing fixes to improve reliability and efficiency- Managing user accounts, permissions, and access rights to maintain security and compliance standards- Providing technical support and training to end-users on system tools, applications, and best practices- Collaborating with cross-functional teams to implement system upgrades, patches, and security protocols- Documenting IT processes, configurations, and support procedures for streamlined issue resolution and future reference
