• Responsible to business programs and cross border shipping initiative for SEA regions• Work closely with business owners, cross-functional teams, to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives• Manage program and project for optimal return-on-investment, and coordinate and delegate cross-project initiatives• Identify key requirements needed from cross-functional teams and external vendors• Develop and manage… Show more • Responsible to business programs and cross border shipping initiative for SEA regions• Work closely with business owners, cross-functional teams, to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives• Manage program and project for optimal return-on-investment, and coordinate and delegate cross-project initiatives• Identify key requirements needed from cross-functional teams and external vendors• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives• Work with other stakeholders to identify risks and opportunities across multiple projects within the department• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders Show less

o Develop and implement sales strategies to achieve annual sales target in assigned territoryo Ensure sales plan are being rolled out on time with focus on result vs targeto Monitor and report on market trends and competitive activities. Provide timely reports and information.o Coach and develop team off sales personnel to contribute to the development of the business.o Supervise and guide the sales team to achieve individual KPIs.o Track weekly sales and actively… Show more o Develop and implement sales strategies to achieve annual sales target in assigned territoryo Ensure sales plan are being rolled out on time with focus on result vs targeto Monitor and report on market trends and competitive activities. Provide timely reports and information.o Coach and develop team off sales personnel to contribute to the development of the business.o Supervise and guide the sales team to achieve individual KPIs.o Track weekly sales and actively communicate with the operations team to ensure delivery of great service to client.o Maintain the motivation of the sales team and foster good relationship amongst all team member.o Manage and maintains good relationship with proactively address the needs and concerns of the customero Prepare monthly sales plans and report to Business Head and Regional Head. o Manage costing and rate card structure we offer towards the market. Show less

o Operate as the lead point of contact for any and all matters specific to your customerso Strong understanding of all aspects of the core businesso Build and maintain strong, long-lasting customer relationshipso Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsorso Ensure the timely and successful delivery of our solutions according to customer needs and objectiveso Communicate clearly the progress of monthly/quarterly… Show more o Operate as the lead point of contact for any and all matters specific to your customerso Strong understanding of all aspects of the core businesso Build and maintain strong, long-lasting customer relationshipso Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsorso Ensure the timely and successful delivery of our solutions according to customer needs and objectiveso Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholderso Forecast and track key account metricso Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainmento Assist with high severity requests or issue escalations as neededo Act as the key interface between the customer and all relevant divisions.o Review P & L for costing to customer, making sure all proposal are profitable. Show less

o Plan, organize and direct the Business Development and Trade Lane Group in order to improve DHL’s acquisition of business in Industrial Estate Zones in 12-24 months period. Ensure detailed study and understanding of customers' shipping requirements in order to provide highly customized air express services, encompassing logistics and distribution services, to specifically identified customers.o Ensure effective communication with customers through regular visits and conducting monthly… Show more o Plan, organize and direct the Business Development and Trade Lane Group in order to improve DHL’s acquisition of business in Industrial Estate Zones in 12-24 months period. Ensure detailed study and understanding of customers' shipping requirements in order to provide highly customized air express services, encompassing logistics and distribution services, to specifically identified customers.o Ensure effective communication with customers through regular visits and conducting monthly performance reviews together with the respective sales managers/country industry development managerso Prepare timely and accurate reports as required by Country Manager and regional office, for the purposes of evaluating performance and formulating strategies.o Work with country management team relating to customized pricing and billing, special handling requirements, packaging, equipment, facilities and manpower.o Coordinate with National Sales team to provide seamless services to customers and to ensure fair internal treatmento Plan, organize and direct Business Development Group through day-to-day management in order to achieve targeted revenues and profitability.o Ensure open communication of management policies and business strategies among business development group o Analyze, plan and implement resource requirements necessary to achieve targeted revenues by working closely with the operations/business services management team and country management team. This includes customized pricing and billing, special handling requirements, packaging, equipment, facilities and manpower. Show less

o Manage a portfolio of customers and potential customers by personal sales visits.o Acts as main contact for DHL, responding and satisfying their sales and post sales requirements.o Develop and Annual call cycle to secure committed orders with new and existing customers to ensure that individual targets are achieved.o Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospect and maximizes growth within the existing client… Show more o Manage a portfolio of customers and potential customers by personal sales visits.o Acts as main contact for DHL, responding and satisfying their sales and post sales requirements.o Develop and Annual call cycle to secure committed orders with new and existing customers to ensure that individual targets are achieved.o Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospect and maximizes growth within the existing client base.o Manage the revenue growth through Up Selling and Cross Selling tactics to exceed this budget through calls.o Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts.o Liaise closely with Sales Channels and other departments to ensure that a full cost effective service is maintained and that target for the area is achieved.o To manage and deliver customer-focused service.o To be able to prepare Request For Quotation on a timely basis.o Adhere to regional standards on profit margins and discount guidelines.o Complete daily and weekly reports to measure individual and department effectiveness. Show less

o Win and develop ad-hoc, small, medium and large customers within a specified geographical territory in order to generate revenue for the company.o Plan and make regular visits to existing and prospective customers.o Build lasting relationships with customers and enhance customer satisfaction through better understanding of their requirements.o Perform relevant sales administration activities in order to maintain accurate information of the customer account.