K. O. Email & Phone Number

Tampa, Florida, United States

Manages Information flow from IRS Data systems to Tax Compliance Officers (TCO).Inputs administrative codes which track TCO daily workload and audit case management. Ensuring %100 accuracy and validity of inputs and inventory listings.Assists TCO(s) with case audit preparation. Querying IRS information systems to find taxpayer pre-plan information to support TCO(s) assigned roles and functions.Assisting multiple Small Business/Self-employment (SB/SE) managers with administrative duties and functions.

Tampa, Florida, United States

Replaced cooling system components (radiators, water pumps, thermostats, cooling/radiator hoses/lines), belt tensioners, belts, struts, brakes (pads and rotors), electrical components (spark plugs, coils/coil packs, distributors, wiring harnesses, batteries, ignition switches, starters/solenoids, low coolant/oil pressure sensors, O2 sensors MAF/MAP sensors), fuel lines, electronic/actuator fuel level gauges. Knowledgeable in engine and electrical troubleshooting. Use of diagnostic tools such as oscilloscopes, electrical multi-meters, fuel pressure/combustion chamber, coolant pressure testers, etc.. Electrical/engine/transmission/brakes maintenance (replace brake fluid & bleed brakes/transmission fluid/coolant/oil/ front and rear differential oil, and distilled water to batteries and grease battery caps/grease points on drivetrain; cabin air/air/fuel/oil filters/ repairing and testing electrical grounding points). Testing components (radiator pressure testing, cylinder compression testing, valve clearance testing, fuel injector testing). Replaced/repaired body panel/lighting fixture components. Repaired and replaced car door window actuators/motors.Worked on Volkswagens, Nissans, Jeep Chryslers, Fiats, Chevrolets, Toyotas, etc.

Zephyrhills, Florida, United States

Assisting customers and contractors in finding the correct parts/tools to fulfill their project needs. Assisting customers in designing and conceptualizing their projects that complete their needs.

Tampa, Florida, United States

Provided social services/support to the citizens/residents of the United States of America. Handled 20K+ inquiries/claims towards Social Security benefits/payments/enrollments, Medicare enrollments/questions, and other administrative functions/duties. Participated in 40+ training seminars, and fostered team member growth/development for 15+ personnel in customer service representative knowledge/skills.

Tampa/St. Petersburg, Florida Area

Volunteered as a research assistant for the University of South Florida College of Education (School Psychology) Multi-Tiered Systems of Support (MTSS) and Social Justice doctoral research projects.

Cambridge, United Kingdom

Inspected, maintained, repaired, replaced, and troubleshot $3M worth of diesel power generation contingency systems/sub systems. Identified and repaired $30K contingency power generation assets, which included identifying and interpreting electrical schematic diagrams, and acquisition and installation of water pumps, gaskets, and thermostats. This resulted in an increase of 13% of contingency power generation capabilities.Communicated between diverse organizational structures to provide contingency power generation capabilities for real time emergencies resulting in reorganization of assigned infrastructure power systems for a multi-domain top secret distribution center. This also led to a reduction of load demands and increased power efficiency by 75%.Supervised subordinates in power generation tasks and responsibilities resulting in 100% recurring work maintenance for 2017-2018.Supervised and managed contingency power generation training programs, work orders, asset management, and administration programs.Trained subordinate personnel on safety and mishap prevention, their on-the-job training/mentorship programs, and career progression/education paths.Counseled subordinates in military adaptation, family matters and social well being. Assisted subordinate by guiding them to mental/social health programs to increase their overall quality of life.

Cambridge, United Kingdom

Performed preventative maintenance, repairs, documentation, and categorization of 132 civil engineering land/mobile radio assets worth $150K+. Ensured that a $150K+ radio asset program met unit inspection standards. Implemented new radio maintenance programs to speed up reporting and delivery of malfunctioning radios. Updated all radio asset documentation and inventory listings. Ensured 100% accountability of radio assets.Managed organizational communications renovation project by transferring 94 outdated radio assets with new industry standard high frequency bandwidth land/mobile radios worth $200K

Cambridge, United Kingdom

Hand selected to become the main electrical facility condition assessment inspector for Royal Air Force Base Mildenhall. Inspected, assessed and reported on over $300M in facility’s electrical infrastructure to civil engineering operations and planning teams. Due to these inspections, there were 50+ projects and work orders developed for recurring base wide restoration plans.Validated and inspected 96 civil engineering maintenance, repair, and upgrade work orders worth $2M to support $2B Department of Defense Infrastructure in the United Kingdom. Assessed 19 electrical grounds/lightning protection points for condition assessments. Evaluated engineering project, and recommended to close out projects due to good infrastructure condition. Extended operation efficiency for engineering planning projects by $1M.Experienced on IWIMS and Builder work order and scheduling/condition assessment software. Evaluated and documented over 200 facilities condition assessments and documented over 100 work orders for department of defense organizations. Maintained 100% compliance for electrical engineering planning and operations maintenance scheduling routines.

Aviano, Italy And Mildenhall, United Kingdom

Set up, maintained, troubleshot, and repaired over $3M in electrical power generation systems. Identified and repaired multiple mechanical and electrical faults, which included in-depth schematic diagram interpretation, and acquisition/installation of diesel engine radiators/fuel pumps on more than $200K contingency power generation equipment. This directly led to an increase of 25% efficiency in contingency power capabilities.Revalidated the contingency power generation capabilities of 21 facilities which directly led to the reorganization of contingency power generation applications of 13 power generation systems. Furthermore, this project directly led to the increased contingency power generation capability efficiency by over 20% per facility, as well administering proper power generation requirements from load tests.Identified and shut down electrical fire on generator load bank. Coordinated with planning engineers on specifications of generator capabilities for load bank replacement. Saved $15M aircraft hanger from burning down and salvaged 150 KW contingency power generation systems.

Mathematics And Science, Gpa: 3.0

Introduction to Chemistry (with Lab) General Chemistry (with Lab) Physics & Calculus I (with Lab) Trigonometry & Pre-calculus Calculus I.

Bachelor Of Science - Bs, Psychology, 3.77 Gpa

Activities and Societies: Dean's list 2017Mastered implementation of applications, counseling, treatment, and administration of care.

Jazz Guitar Certificate, Jazz/Jazz Studies, 3.3 Gpa

Associate Of Applied Science - Aas, Mechanical And Electrical Technology, 3.8 Gpa

Acquired basic/intermediate principles of electrical and mechanical designs, as well as the applications of electromechanical theories.

Associate Of Arts - Aa, Computer And Information Sciences And Support Services, 3.3 Gpa

Activities and Societies: Deans's List 2010Attained entry level skills to conduct computer and information systems maintenance, support.

High School Diploma, General Studies

Round Rock ISD Austin, Texas