Ken Peck Email and Phone Number
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✯ President of Smart 3rd Party, a full-service TPM (Third Party Maintenance) offering maintenance and support for servers, storage, and networking. ☞ Under my leadership, Smart 3rd Party has experienced an annual growth rate of 28%, driven by my key objectives of providing high-quality TPM services by eliminating all the confusing layers of technical support and optimizing the existing ecosystem that exists in the support and maintenance space. Inspired by the Amazon approach to the business of being a low-cost leader while providing excellent value, and service, I believe that we can deliver outstanding service at a lower cost.☞ With over 30 years of experience in the IT (Information Technology) industry, I have a proven record of accomplishment of success in IT sales and management for hardware, software, and services for companies including Unisys, and Motorola It was at Unisys that I had my first entry into TPM in 1986 long before Gartner started referring to third party maintenance as TPM. I gained further TPM experience at Motorola, which was closely aligned with Interlogic Trace, an early TPM pioneer.☞ As President of Smart 3rd Party, I lead the daily operations of the company as well as create and execute go-to-market strategies, sales, and marketing plans, and ensure we have the right people in the right roles. My focus is on providing exceptional service and value to our customers by simplifying the support and maintenance experience.☞ In addition to my work at Smart 3rd Party, I am also the author of "Selling 3rd Party Maintenance: The Ultimate Playbook" and "3rd Party Maintenance: The Ultimate Guide," both available on our website and on Amazon. I also serve as a Board Member of the Service Industry Association (SIA), the leading industry association for service and third-party maintenance companies.☞ If you are looking for an expert in TPM or seeking insights into the latest industry trends and best practices, please contact me. I am always eager to network with like-minded professionals and share my knowledge and experience. To learn more about Smart 3rd Party, please visit our website at www.smart3rdparty.com or send an email to kenpeck@smart3rdparty.com.
Smart 3Rd Party
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- smart3rdparty.com
- Employees:
- 30
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President ► 3Rd Party Hardware Support ■ Maintenance Programs For Networking, Storage, And ServersSmart 3Rd Party May 2013 - PresentGreater Atlanta AreaSmart 3rd Party provides high quality hardware support through its maintenance programs available at a low cost. The programs focus on reducing problem diagnosis and problem resolution timeframes by eliminating all of the confusing layers of technical support and escalation. We are currently growing at a 40.75% rate over last year.Our 3rd party support and maintenance for IT equipment consisting of networking, storage, and servers is available as an alternative to manufacturers to save the customer money.As the company president, I lead day-to-day overall operational functions, create and execute go-to market strategies, the sales and marketing growth plan, and ensure that the right people are in place to support the growth plan.
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Sales Representative ► Revenue Generation ♦ Turn-Around Strategies For A Struggling CompanyStratiscom Aug 2011 - May 2013Alpharetta, GaStratiscom was founded on Jan 19, 2010 as a 3rd Party Hardware Support Company and the ownership is now operating their 3rd Party Hardware Support business as Noble1★ When I joined the company on July 25, 2011, Stratiscom/Noble1 had total revenues of $88,943 in the year and a half of its existence, which averaged $4,681 per month in revenue. In my first month after starting, I generated $62,779.27 in sales, an increase of 1,297 percent over the previous monthly sales average for the history of the company.★ During the last five months of that year, the resulting sales were $805,352, an increase of 805 percent over the company’s historic total, and the monthly average grew to $161,070 vs. the $4,681 average recorded previously.★ In 2012, I was responsible for 95.4 percent of the company’s total sales, growing to $1,172,671, a 1,218 percent increase from Stratiscom/Noble1’s total revenue since Jan. 19, 2010. -
Sales Representative ► 3Rd Party Support/Maintenance Sales ♦ Marketing Campaign CreationService Key 2008 - 2011Norcross, GaFounded in 2003 to provide hardware maintenance solutions, ServiceKey is an independent service and maintenance organization and Master MSP.For Service Key, I sold 3rd party support and maintenance for which I was recognized as the No. 1 sales representative from 2008-2011. ★ Among my accomplishment while with Service Key, I created a marketing campaign that targeted resellers from a highly focused list. I sent 316 resellers a high-impact letter that resulted in 21 positive responses, a 6.7 percent response rate, far exceeding the average. Of the 21 responses, seven resellers signed on as partners generating $752,000 in new revenue over a six-month period.★ The letter outlined for potential customers how to get out from under the budget-busting renewal fees for a manufacturer’s maintenance contracts with a much more budget-friendly 3rd party alternative maintenance solution. I rounded the letter out with an endorsement and a guarantee. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬My most recent positions followed 30 years in IT sales hardware, software, and services companies including Unisys, Motorola, London Bridge Group, and Syntax. I was consistently the sales leader exceeding my assigned quotas.My first entry into IT 3rd party maintenance was in 1986 at Unisys.
Ken Peck Skills
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Frequently Asked Questions about Ken Peck
What company does Ken Peck work for?
Ken Peck works for Smart 3rd Party
What is Ken Peck's role at the current company?
Ken Peck's current role is President of Smart 3rd Party ✯ Author of 3 Books ✯ Board Member of the Service Industry Association (SIA).
What is Ken Peck's email address?
Ken Peck's email address is pe****@****uth.net
What schools did Ken Peck attend?
Ken Peck attended University Of Alabama.
What are some of Ken Peck's interests?
Ken Peck has interest in Sports, Personal Development, Entrepreneurship, Reading.
What skills is Ken Peck known for?
Ken Peck has skills like Direct Sales, Solution Selling, Account Management, Cloud Computing, Cisco Technologies, Cisco, Netapp, Emc, Dell, Hp Products, Managed Services, Networking Storage.
Who are Ken Peck's colleagues?
Ken Peck's colleagues are Ben Everette, Angela Nelson, Douglas Crooks, Joseph Reese, Carlton C Murray, Paul Smith, Joseph Perry.
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Ken Peck
Award Winning Sales Leader I Veteran I Servant Leadership I Passion For Developing People And TeamsAgawam, Ma5hotmail.com, yahoo.com, aol.com, gmail.com, ashfieldhealthcare.com
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