Cloud Service Manager
Acer Edc
[Responsibilities]- Build up cloud consulting service teams with 10 members. Also coach and enable team members to accelerate projects successfully.- Create the consulting service - cloud adoption strategy, operational process assessment, best practices and solution delivery.- Help customers transform and evolve their business, process and technology through the consulting service.- As a program leader to get ISO compliances – ISO20000, ISO27001/27011/27017/27018- Cross-function collaboration and communication across sales, finance, engineering, operation and facility.[Achievements]- Project of cloud adoption assessment in retail industry through the aspects of operational process, IT landscapes, marketing/sales. The goal is to enhance customer experience and offload IT overhead.- Project of cloud maturity assessment in high-tech industry through the aspects of people skill, ability to scale and security. The goal is cloud optimization and increase productivity and automation.- Project of design the data ecosystem management including data architecture and data sourcing and process in retail industry. The goal is to gain business insight and shorten selling cycling.