Kent Mitchell Email & Phone Number

Austin, Texas Metropolitan Area

Provide technical guidance and leadership for client’s priority product and efficiency initiatives spanning a variety of wireless, cloud, and network technologies and development processes. Communicate and align across technical and operational organizations by understanding high-level objectives, formulating and adapting direction, and delivering tangible results.• Successfully aligned technical knowledge and enterprise-wide planning for a simultaneous delivery of two strategic wireless initiatives and a nationwide networking solution that resulted in over $10M in cost savings.

Greater Denver Area/Greater Austin Area

Led organization in defining strategic roadmaps and other forward-looking plans. Architected developed, tested, and deployed applications and networks supporting residential voice services. Drove continuity of team post-acquisition of Time Warner Cable and BrightHouse networks and homogenized services across networks.• Successful migration of over 8 million customers to a cloud-based solution for improved customer experience, operational efficiencies, and technology evolution.• Rebuilt engineering, QA, and development teams and knowledge base lost due to merger and acquisition activity.• Improved testing velocity by more than 5x to enable crucial product imperatives.• Evolved network technologies to include mission critical IPv6 capabilities.

Greater Denver Area

Developed national commercial and residential products with team and provided testing / operational support. Established vision for platform evolution, considering product capabilities, growth / scalability, technology, and cost-efficiency. Managed operational expense (OPEX) and capital expenditure (CAPEX) and forecasted production capacity. Negotiated contracts, investigated technologies, and established formal processes to evaluate solutions• Defined and executed on strategy to reduce capital costs by 700% and operational expenditure by 300% while improving feature capabilities and robustness.• Partnered with internal and external entities to design, test, and implement a new business services set yielding more than 20% year-over-year growth.• Developed plan and software tools that successfully migrated over 3 million existing customers from outdated platforms to new, cost-effective solutions while simultaneously changing upstream systems that manage functionality for new and existing customers.

Directed ~30 engineers and software developers in engineering, support, and development across 5 discrete network implementations to achieve corporate objectives.• Achieved $16 million per year in cost savings by leveraging assets and capabilities of consolidated teams and entities.• Led software development team for the creation of system to improve operational simplicity and customer satisfaction