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Kent H. Email & Phone Number
Product Support Analyst
at
Airspace
1 work email found
@ideafit.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Support Analyst
Location
Los Angeles Metropolitan Area, United States, United States
Company size
Who is Kent H.? Overview
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Quick answer
Kent H. is listed as Product Support Analyst at Airspace, a company with 420 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at ideafit.com and a matched LinkedIn profile for Kent H..
Kent H. previously worked as QA Technical Support at Ministry Brands and Product Support Analyst II at Bowery Valuation.
Company email context
Email format at Airspace
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{first_initial}{last}@ideafit.com
76% confidence
AeroLeads found 1 current-domain work email signal for Kent H.. Compare company email patterns before reaching out.
Profile bio
About Kent H.
I am an experienced product support professional with over a decade of expertise in the SaaS industry. With a passion for serving others and a drive to excel in team collaboration, I have consistently demonstrated my ability to tackle diverse tasks to support both the team and the business. My background includes roles as a Product Support Analyst II at Bowery Valuation, where I became a subject matter expert, managed user issues, and contributed to process improvements. I also served as the Product Support Manager at Inspire360, providing B2B technical support and implementing customer support processes. My skills range from utilizing tools like Jira, MySQL, and MongoDB to collaborating with product management and engineering teams to enhance the customer experience.
Listed skills include Personal Training, Exercise Physiology, Fitness, Leadership, and 27 others.
Current workplace
Kent H.'s current company
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Airspace
8 roles
Kent H. work experience
A career timeline built from the work history available for this profile.
Qa Technical Support
Current
Sep 2024 - Present
Product Support Analyst Ii
- Impacted by layoff
- Subject matter expert related to all the product and services
- Identify areas of improvement for support team and implement them
- Help train and onboard new support team members and was main point for contact for escalations.
- Collaborated with product management and engineering teams to resolve high severity issues
- Partnered with IT to successfully deploy Google Mobile Device Management system
Jan 2023 - Mar 2024
Product Support Analyst
- Investigate, troubleshoot and resolve internal user issues and questions and meet the service level agreements
- Handle user inquiries and troubleshoot user training and technical issues
- Maintain data and document repositories to improve the support experiences for users
- Managing multiple, high-priority issues simultaneously
- Helped create customer support processes and set up internal tools to improve experience
- Manage user issues and bug tickets using Jira
Nov 2021 - Dec 2022
Quality Assurance Tester
- Perform regression and functional performance testing using manual testing methods
- Use MySQL and MongoDB to manipulate website data and create tables to find needed information to fix issues
Dec 2016 - Oct 2021
Product Support Manager
- Provide post-sale B2B technical support for web application via ZOHO Desk (CRM), and telephone
- Conduct on-boarding webinars with new clients showcasing product
- Communicate clearly and directly, both verbally and in writing.
- Collect customer feedback and recommend process improvements
- Created customer support process and SOPs
- Became product expert of the platform
Nov 2016 - Oct 2021
Inspired Service Specialist
- Worked in the call center giving technical support for web application via telephone, e-mail(Desk.com).
- Collaborated with multiple departments to develop and execute the support strategy for ad campaigns, live events, and educational products
- Team lead that coached new hires and taught company’s procedures and protocols for customer issues
- Cleared 80+ tickets a day
Oct 2010 - Oct 2016
Certified Personal Trainer
May 2010 - Jun 2011
FAQ
Frequently asked questions about Kent H.
Quick answers generated from the profile data available on this page.
What company does Kent H. work for?
Kent H. works for Airspace.
What is Kent H.'s role at Airspace?
Kent H. is listed as Product Support Analyst at Airspace.
What is Kent H.'s email address?
AeroLeads has found 1 work email signal at @ideafit.com for Kent H. at Airspace.
Where is Kent H. based?
Kent H. is based in Los Angeles Metropolitan Area, United States, United States while working with Airspace.
What companies has Kent H. worked for?
Kent H. has worked for Airspace, Ministry Brands, Bowery Valuation, Inspire360, and Idea Health And Fitness.
How can I contact Kent H.?
You can use AeroLeads to view verified contact signals for Kent H. at Airspace, including work email, phone, and LinkedIn data when available.
What skills is Kent H. known for?
Kent H. is listed with skills including Personal Training, Exercise Physiology, Fitness, Leadership, Functional Training, Project Management, Microsoft Office, and Fitness Training.
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