Kent O'Bryon Keith Email & Phone Number

Birkdale Village, Huntersville Nc

Hickory, North Carolina, United States

Manage Retail OperationsThe primary role is to manage retail operations every day. Hire and Train Staff - recruits, hires, and trains staff members.Resolve Customer Service Issues- maintain customer satisfaction and driving repeat visits by resolving customer service issues.Maintain Stock Levels- managing inventory levels, both by ensuring that all transactions are reflected in on-hand inventory and by conducting periodic inventory audits to resolve expected merchandise levels with on-hand amounts. .Display and Merchandise Items -designing displays and merchandising retail items. Focus on window displays that enhance the appeal to potential customers. Product rotations and markdowns.Manage Financial Obligations- managing daily operations to ensure the financial solvency of the business. This involves calculating and paying sales tax, managing payroll, and ensuring that outstanding liabilities are paid on time. As the owner I also create sales and promotions to balance out slow periods and ensure profitability.

Charlotte, North Carolina, United States

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiativesEnsure Assistant Managers and store team members are fulfilling their individual responsibilitiesPartner with Assistant Store Manager, Merchandising to coordinate merchandise placement, sales promotions and pricingPartner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and charge-back paperwork to ensure accuracy of inventoryManage multi-million dollar sales volume and expense budget including review of all associated reporting and record-keepingRecruitment, screening and hiring of associates in order to meet store staffing needsFacilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team membersHandle personnel and associate relations issuesPayroll budget management, workforce management and schedulingFacilitate effective communication and partnerships between and among store team, regional management team and other partners within the company.

North Carolina

Statesville, North Carolina

Morganton, North Carolina

North Carolina, Tennessee, And Virginia

Boone, North Carolina And Hickory, North Carolina

Kingsport, Tennessee

Johnson City, Tennessee Area

Associate Of Arts And Sciences (A.A.S.), Fashion/Apparel Design

Visual Merchandising

Education record