Kent Bates Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City Metropolitan Area

Salt Lake City Metropolitan Area

Miami/Fort Lauderdale Area

-Operate 16 physical stores domestically and internationally, totaling $8MM in yearly revenue-Develop and manage all costs and budgets for P&L-Train and develop local store managers to effectively lead their sales teams to reach higher metrics and better margins-Assisted in inventory optimization, order placement, product development-Helped local management brainstorm and implement marketing initiatives to drive direct traffic to the store-Assisted with vetting, interviewing, hiring, training, and firing sales reps and managers-Maintain minimum weekly one-on-one contact with all direct reporting managers on action items, goals, and specific store strategy-Created and assisted in implementing new promotions, tactics, and shopping strategies to maximize in-store sales

Koloa, Hawaii

-Operate the small retail store for PW Companies' brand, Cariloha, approximate yearly revenue $775K-P&L ownership monthly and yearly tied to key metrics-Consistently surpassed revenue targets 18 of the 20 months of managing-Own all operations, inventory, ordering, promotions, and local marketing strategies to ensure success against forecasted budgets-Find, build, and maintain strategic relationships for local marketing to help drive foot traffic to the store with various groups, businesses, tours, and accommodations-Receive and train a new intern team every semester as the main workforce for the store, while maintaining strong key metrics of performance-Performance metrics were the highest in store history while in management-Weekly group trainings, along with ongoing one-on-one trainings ensure metrics were sustained and overall performance stayed exceptional

Provo, Utah Area

-Daily training and motivation for the inside sales teams-Listened in on calls and recordings, breaking down opportunities for individual reps to improve and helping them identify, practice, and implement strategies to improve-Recruited and trained new sales reps

Provo, Utah Area

Assist potential customers in deciding what products to get, and purchase agreements.Consistently among the top 5 reps in sales volume, lowest cancellations, and close percentages.Selected to be part of the 'Verifier' team, to finalize each purchase and make the final upsell- maintained highest upsell rates and volume while on the team.

Greater San Diego Area

Managed all store operations (shipment, orders, pricing, sales, displays, hiring, scheduling, etc.)Led an improving sales team, worked individually and with the whole team on sales training, communication, opening and closing the sale, and up-selling or add-ons. Focused on personal strengths and applying those to improve individual key indicators based on performance.Consistently exceeded high sales projections, despite the area's poor performance before personally managing the store.

Gso, Nc

Started selling candy in schoolOrganized and managed 25 representativesTrained on basic sales techniques and best practices to improve individual salesTracked individual and group sales and marked trends over 4 years Managed inventory to maximize sales against previous trendsEstablished interest and built brand loyalty amongst students against competitionMaintained a vast majority market shareCompetition gave up or joined into our brandWorked through referrals to build revenue through new salespeople and customersIncreased by 20% by selling to classes without our salesman in attendanceIncreased yearly sales consistently by over 100% over 4 years