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Kenny Arndorfer is listed as IT Professional | Technical Writer | Podcaster at JumpCloud, a company with 220 employees, based in Portland, Oregon, United States. AeroLeads shows a matched LinkedIn profile for Kenny Arndorfer.
Kenny Arndorfer previously worked as Tier 2 Customer and Partner Support Engineer at Jumpcloud and Desktop Support Technician & Apple Administrator at Leupold + Stevens, Inc.. Kenny Arndorfer holds Computer Sciences from Portland Community College.
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I thrive on untangling complex IT challenges and finding elegant solutions that empower users. As a Tier 2 Customer Support Engineer at JumpCloud, I leverage my 14 years of experience to deliver exceptional support across diverse industries and cloud platforms. In my current role, I hold the record for the most perfect scores on customer satisfaction surveys and have never received a rating of less than five stars. In my previous roles, I improved customer satisfaction by 15% through proactive problem-solving and clear documentation (user guides and troubleshooting manuals). I'm passionate about continuous learning, enjoy collaborating with others, and want to connect with IT professionals who share my enthusiasm for quality and giving innovative solutions.
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Responsible for providing professional class technical support and issue resolution for awide variety of clients. Point-person for support & resolution of high-risk client tickets.Actively involved in managing escalations, providing high-level support, education, andtraining to the Tier 1 team.Providing support for issues related to SSO apps.
Beaverton, Oregon, United States
Providing professional class support for the Executive branch and all team membersthroughout the organization. Covers simple to high-level troubleshooting of Windowsand Mac desktops, manufacturing machinery, and network-level issues.Performed high-level administrator work to assist the Systems Administrator team withActive Directory, Citrix, Duo Security.
Tigard, OR
Facilitated remote IT support for clients spanning across several industries around thePacific NW. Provided individualized support for each client, covering simple tohigh-level troubleshooting of desktop, network, and backup systems and applications.Actively involved with the management team on business improvements and helpedimplement changes to help with.
Portland, Oregon Area
Managing a team of technicians and their corresponding managed/professional services clients.The responsibilities of this role include managing and tracking the team stats. Working with clients to schedule projects and other deployment activities. Delegating tasks and monitoring activity daily.Working with management to complete projects and improve.
Portland, Oregon Area
Managing a team of technicians and their corresponding managed/professional services clients.
Beaverton, OR
Primary company resource for handling onsite client visits at a Managed Services company.As the CS Field Engineer I am usually the first onsite for major issues that cannot be handled remotely. Client visits include installing, troubleshooting, repairing, and configuring devices of various kinds (new & old). Some visits also include initial project.
Work@Home
Assigned to a Consultant to help gather information and manage customer websites.Proficient in capturing and assessing errors in real-time and providing timely feedback to the customer’s web team for quick resolution.Proficient in building live scripts that test customer websites simulating real user interaction.
Beaverton, OR
Assigned to a team managing clients across various industries, including medical facilities, law firms, and small businesses throughout the Pacific Northwest. Our primary focus was to provide IT support and database solutions as required.Strived to offer efficient IT solutions remotely, and when necessary, I scheduled onsite visits to ensure effective and.
Beaverton, OR
Tech Performance Bar Lead / Remote Desktop SupportLead Support Technician at the Nolan Ryan building Tech Performance Bar, providingtechnical services for both PC & Mac devices.Provided exceptional customer service with consistently positive monthlyperformance reviews, reflecting client satisfaction from all assisted employees.Previously on the Remote.
Assisting customers in locating the items they are looking to purchase and provide requested technical assistance on all products.Setup weekly schedules when necessary for all employees.Work with an advanced POS system in a fast pace environment.Account for and stock incoming merchandise, maintain display inventory.Managed cash deposits daily while opening.
Tigard, OR
Leading a group of Apple Technical Support Advisors to achieving high marks in site wide performance reviews.Worked in an advance computer systems environment with strong organization and trained in multiple Operating Systems from Apple desktops to Apple's handheld devices.Designed several training outlines for Site Wide Customer Service Techniques as well.
Tigard, OR
I worked as a sales associate in the software department of CompUSA. I had extended training and proficiency in various software and helped customers find the product they needed for there work or entertainment.
Other employees you can reach at jumpcloud.com. View company contacts for 220 employees →
Lekhan N
Colleague at Jumpcloud
Bengaluru, Karnataka, India, India
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Praveen Anandh Jeyaraman
Colleague at Jumpcloud
Chennai, Tamil Nadu, India, India
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HK
Himanshu Kumar
Colleague at Jumpcloud
Bengaluru, Karnataka, India, India
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MR
Matthew Renstrom
Colleague at Jumpcloud
Englewood, Colorado, United States, United States
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Lucas Santiago Sagua Britos
Colleague at Jumpcloud
Cali, Valle Del Cauca, Colombia, Colombia
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Prakash Mali
Colleague at Jumpcloud
Pune, Maharashtra, India, India
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SB
Steven Bou Francis
Colleague at Jumpcloud
Zgharta, North Governorate, Lebanon, Lebanon
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AM
Ashok Murali
Colleague at Jumpcloud
Chennai, Tamil Nadu, India, India
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NH
Nick H.
Colleague at Jumpcloud
Atlanta, Georgia, United States, United States
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HC
Hope Constantino
Colleague at Jumpcloud
Quezon City, National Capital Region, Philippines, Philippines
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I worked on core requirement classes with additional specialized courses to enhance my computer operating systems, software engineering.
A graduate of Tualatin High School, achieving a Mastery Diploma. I worked both junior and senior years as a teacher’s assistant for the.
Quick answers generated from the profile data available on this page.
Kenny Arndorfer works for JumpCloud.
Kenny Arndorfer is listed as IT Professional | Technical Writer | Podcaster at JumpCloud.
Kenny Arndorfer is based in Portland, Oregon, United States while working with JumpCloud.
Kenny Arndorfer has worked for Jumpcloud, Leupold + Stevens, Inc., It Group Nw, Llc, Lightpoint Nw, and Keynote Systems.
Kenny Arndorfer's colleagues at JumpCloud include Lekhan N, Praveen Anandh Jeyaraman, Himanshu Kumar, Matthew Renstrom, and Lucas Santiago Sagua Britos.
You can use AeroLeads to view verified contact signals for Kenny Arndorfer at JumpCloud, including work email, phone, and LinkedIn data when available.
Kenny Arndorfer holds Computer Sciences from Portland Community College.
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