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Kenya Simpson is listed as Help Desk Analyst @ Hilltech Consultants | IT Support I Audio Visual Support I Customer Service at HillTech Consulting, Inc., a with 3 employees, based in Temple Hills, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Kenya Simpson.
Kenya Simpson previously worked as Information Technology Help Desk at Hilltech Consulting, Inc. and Help Desk Analyst at Hilltech Consultants. Kenya Simpson holds Bachelor'S Degree, Communication And Media Studies from Howard University.
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With over 18 years in the IT and security fields, my tenure at Hilltech Consultants has honed my expertise in IT security and user support. At Constellis, I developed a keen sense for operations management which now informs my approach to implementing robust security solutions and managing user accounts. My core competencies lie in collaborating to enhance system security, conducting vulnerability assessments, and providing exceptional audiovisual support. Hilltech Consultants benefits from my dedication to safeguarding our systems and ensuring compliance with regulatory standards, always striving to align my efforts with the organization's mission and values.
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• Responsible for setup of user account access and email accounts.• Workstation and printer installation and configuration.• Assist with network cable installation.• Assisted clients with troubleshooting issues in a call center type environment.• Maintain software/hardware inventory database.• Assist with setup and troubleshooting of handheld mobile devices (Blackberry, Android, iPhone, etc.…)
United States
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United States
• Collaborated with the IT team to implement security solutions across the company’s systems and networks.• Conducted regular vulnerability assessments and penetration testing to identify and remediate potential vulnerabilities.• Developed and maintained security policies, standards, and procedures to ensure compliance with regulatory requirements.• Diagnosed and resolved software and hardware problems reported by users, ensuring issues were resolved within agreed service level agreements.• Supported user account management activities, including creating, modifying, and disabling user accounts.• Monitored network traffic and performed log analysis to detect and respond to security incidents.• Assisted in the implementation and maintenance of security tools, such as SIEM and antivirus systems.• Provided user training and awareness programs to promote good security practices among employees.• Participated in incident response activities, contributing to containment and recovery efforts.
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Kenya Simpson works for HillTech Consulting, Inc..
Kenya Simpson is listed as Help Desk Analyst @ Hilltech Consultants | IT Support I Audio Visual Support I Customer Service at HillTech Consulting, Inc..
Kenya Simpson is based in Temple Hills, Maryland, United States while working with HillTech Consulting, Inc..
Kenya Simpson has worked for Hilltech Consulting, Inc., Hilltech Consultants, Constellis, and Comcast.
Kenya Simpson's colleagues at HillTech Consulting, Inc. include Adil Baig and Marcus Hill.
You can use AeroLeads to view verified contact signals for Kenya Simpson at HillTech Consulting, Inc., including work email, phone, and LinkedIn data when available.
Kenya Simpson holds Bachelor'S Degree, Communication And Media Studies from Howard University.
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