Handled customers’ inquiries with the hianest dearee of courtesy and professionalism to resolve potential client issues. Communicated with customers remotely usina web-based and telephonic tools while demonstrating the associated proficiency in typing grammar. Assisted other agents by facilitating trainings and troubleshooting issues.

Handled customers inquiries with the highest dearee of courtesy and professionalism resolve potential client issues. Communicated with customers remotely using web-based and telephonic tools while demonstrating the associated proficiency in typing and grammar. Assisted other agents by facilitating trainings and troubleshooting issues.

Primary responsibilities included greeting quests, assigning tables, managing team workflow and significant quest queues during busy hours. Obtained accurate quest information to ensure waiters received appropriate details. Maintained cleanliness and hygiene standards in accordance with restaurant policy.

Upheld hospitality in a rast-paced, service rocused environment maintained avid knowledge or all products and services to ensure customer inquiries are addressed appropriately. Processed payments within the restaurant's POS svstem (cash, check, credit) Facilitated collaborative team experiences and support.