Sales Development Leader (Sdr | Pipeline Operations)
CurrentPipeline Generation: Generated ~ $10M in annual pipeline leading global SurveyMonkey Enterprise SDR team via inbound channels; effectively converting MQL to SQL to Qualified Opportunity to Revenue through the funnel - Drove steady increase of average MQL:SQL conversion rates from 20% to 28%+ MOM in 2024 - My team generates 2500+ qualified sales opportunities annuallyTrending 2024 attainment overachievement: - 103% YTD for Qualified Opportunities quota - 130% YTD for Close Won quotaGlobal people leadership: Leads a multinational team of eight direct reports with a presence in Ireland, Canada, and the US; accountable for customer experience, Qualified Opportunities and Close Won bookings quotas, and the execution of daily tasks and KPIs (I have 2nd-line management experience in previous roles.)Cross-functional partnerships: Daily collaboration at the top of the funnel, working to maximize conversion rates for Marketing, Product, Support, and Web sourced leads; Works closely with AE leaders and operations to ensure accurate lead journey and positive customer experiencesTechnology: Deeply involved with the daily operations of the SDR tech stack, including SFDC reporting, process automation, campaign sequences, troubleshooting, optimization, and moreStrategic Thought Leadership: Represents the SDR Org within company-wide projects designed to enhance customer experience, increase conversion rates, and drive more revenueData-driven decisions: Continuously monitors and forecasts pacing to target, diagnoses issues, and implements creative strategies to fill gaps where needed