Kermit Roberson Email & Phone Number

Norfolk, Virginia, United States

Virginia Beach, Virginia

• Utilized the Assured Compliance Assessment Solution (ACAS) to monitor systems, detect vulnerabilities, and ensure compliance across the CTTR ranges.• Proficient in the usage of the Security Content Automation Protocol (SCAP).• Implement guidelines (STIG) and review measures needed to bring systems into compliance.• Perform remote desktop support using Microsoft Remote Desktop Connection (RDC) tool.• Review Information Assurance Vulnerability Alerts (IAVA) for applicability and impact to the range networks. • Evaluate information systems for compliance with Defense Information Security Agency (DISA) Security Technical.• Conduct vulnerability scanning for new information system deployment or systems temporary connected to CTTR enclaves to support training events or testing. • Ensure new information systems are configured in accordance with current DISA STIG and DOD/DON Directives.• Assist the cybersecurity manager with the development of the IA related procedures, and work instructions.

United States

• Create, modify, move, update and delete general user NIPR and SIPR accounts as requested through ITSM Remedy 8.1, to include computers accounts as well.• Collect, organize & interpret performance data needed to document problem & prepare reports.• Assists the Army Enterprise Service Desk (AESD) during peak customer hours by providing technical knowledge voluntarily and as requested resulting in faster and smoother customer service. • Provide updated information to customers for Authorized Service Interruptions (ASI) and (Unauthorized Service Interruptions (UASI) as the information is provide to the section.• Receive, analyze, verify and document IT trouble reported to NEC by telephone, email and through ITSM Remedy 8.1 ticketing system; track and monitor incidents from creation to closure.• Perform remote desktop support using Microsoft Remote Desktop Connection (RDC) tool.• Operate with minimum supervision & as a team to deliver support in a high-paced environment.• Work diligently to solve and document reports of network outages and loss of connectivity.• Apply standard techniques, procedures & personal knowledge to determine exact requirements; reviews applicable documentation needed for local approval and implementation.• Monitors and evaluates the overall compliance with IAVA security requirements. • Conducts risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs. • Conducts systems security scans, evaluations, audits, and reviews. • Performs network discoveries and client IAVA maintenance and remediation management. • Validates mitigation of risk through application of remediation. • Reports all levels of Information Systems Security vulnerabilities in the manner appropriate to the risk involved. • Validates any desktop/laptop equipment prior to allowing access to network.