Worked within the Institutional business which manages 50% of the firm's AUM. Partnered with global counterparts, sales, product, marketing, and legal & compliance teams to enhance profitability by managing marketing collateral and technology. Supported the development and execution of business development programs by managing the global compliance database project and SharePoint database migration, mandated firm-wide by the COO, for the institutional business. Worked with product and marketing teams to develop, execute and maintain external content such as campaigns, training and sales tools, competitive analysis, and presentations and uploaded them to SharePoint and external websites resulting in a 50% increase in sales team productivity. Partnered with technology, using CRM/SharePoint software, to build, execute, and maintain the new CRM database; analyzed usage of marketing materials and database enabling data-driven decisions to improve content and attributes of the CRM database.Assembled a diverse, cross-functional team that enhanced firm-wide conversations about company initiatives, technology solutions, global challenges, and best practices to make sales content accessible firm-wide. Led technology training and onboarding for over 100 new hires, interns and analysts each year.Managed vendor invoices and contract renewals using Coupa.

Managed product-specific technology and sales collateral for institutional sales teams. Led e-communications to 15,000+ clients, prospects and firm employees globally regarding firm news, thought leadership, welcome emails to new employees, and monthly newsletters.Updated client and prospect contact information and activity in the CRM database. Defined the scope of the SharePoint migration project, managed the timeline, migration, and cleanup of 6,000+ documents from the firm's original database. Managed the re-branding and integration of marketing materials after two significant mergers to meet BlackRock’s branding and compliance standards.

Orchestrated the opening of BlackRock’s Chicago office in 2005, from inception to operational excellence.Oversaw functioning of office, vendor management, event planning and follow-up, renovations, and onboarded new staff.Supported six professionals by managing travel, meetings, expenses, confidential documents and C-Suite and senior leader visits.Managed the move, re-branding, and onboarding of an office in Chicago after BlackRock acquired the firm.

Managed recruitment processes, reviewed resumes, vetted candidates, conducted interviews, and coordinated with hiring managers to ensure timely filling of vacancies.• Maintained accurate employee records, including personnel files, timekeeping, and attendance records, utilizing HRIS systems.• Addressed employee relation issues, provided guidance to resolve conflicts and promoted a positive work environment.