- Proactively engage and educate guests while working tasks and prioritize guest service first when help is needed- Ensure merchandise is stocked, well zoned and set to planogram- Guarantee the interior and exterior of the sore is neat and clean- Train team members on how to deliver a fast and friendly service- Train cashier teams to all cashier best practices- Eliminate guest wait by being active and visible at the front lanes, resolve problems and respond to alerts promptly- Resolving guest questions, problems and complaints in a fast, friendly and courteous manner- Encourage positive and welcoming interactions with the guests to drive awareness of current promotions, grow sales and build guest loyalty- Drive profitable sales by sharing product knowledge with guests- Drive in-stocks by ensuring both regular and sale merchandise are pulled and stocked from back room to keep the sales floor full- Ensure ads at the front are set on time, accurate, and maintained

- Responsible for training hourly production and service staff- Complete regular duties as required while role modeling job skills and performance standards- Provide instructions to trainees in core skills, job skills, and/or daily job tasks- Monitor and assess associates practice of new skills and provide feedback- Enforcing the safety guidelines to ensure a safe working environment throughout the department for all team members- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations- Spark revenue through sales techniques- Accurately maintain cash resources by computing sales prices, receiving and processing payments- Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills- Prepare and serve beverages in a timely manner